Under general supervision, the Product Development Coordinator provides clerical support for various product development functions. The Product Development Coordinator will play an integral role in conducting research, coordinating with manufactures and serve as a general project manager to support our teams and help us grow our line of products. This individual will coordinate, organize, and identify product development issues with not only suppliers but within various departments cross-functionally.
Provide a variety of support functions within the Product Development Team
Coordinate receipt of product samples, gather feedback and follow-up with manufacturers efficiently
Assist in the organization of vendor resources, manufacturers, samples and formulations
Create a process to research, document and organize product information, labeling requirements and information gathering for each product being developed. Help develop SOP’s.
Maintain and organize a library of all product information
Assist in creating documentation to aide the supply chain in an effort to move projects forward
Assist in collecting information and required documentation for labeling processes
Work closely with the demand planning on inventory management teams
Works with Vendors to expedite and improve delivery performance
Work with various departments including QC, Accounting and Production with problematic materials or transactions
Identify operational obstacles or bottlenecks as they arise and propose solutions to the Product Development Team
Coordinate cross-functional teams to move projects forward quickly and efficiently
The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.
Knowledge, Skills and Abilities:
Strong analytical, data management knowledge
Ability to communicate written and verbally in a professional manner with people at all levels of the organization and external contacts
Able to work in a fast pace environment
Detail oriented, strong analytical skills, team-player
Strong MS Office skills including intermediate level Excel skills
Generally requires one (1) to three (3) years of relevant industry experience in R&D, manufacturing, product development and/or regulatory affairs
Project Management skills required
Bachelor’s Degree in Business or related field preferred, or a combination of education and equivalent work experience.
iHerb is a leading global e-commerce retailer with an emphasis on providing an exceptional selection of nutritional and wellness products for the past 25 years. With over 30,000 products shipped to over 180 countries, we provide the best overall value for natural products through an innovative and efficient supply chain process.
Our teams have a strong sense of commitment and pride in their work, which has allowed us to grow, even during the recent pandemic. At iHerb, our purpose is to empower people to enhance their health, happiness, and well-being — that starts with valuing our team members by providing a positive work environment with competitive benefits. Our five shared values unite our team members across the globe and provide a stable foundation. These values speak to who we are, the culture we’re building, and how every single team member contributes to our larger company vision.
iHerb's Shared Values
Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · Embrace Diversity & Inclusion · Strive for Simplicity
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well and plan for the financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. Below is a snapshot of the benefits we offer our team members. For a more comprehensive listing, visit www.iHerbBenefits.com.
- Medical Care: Starting in 2021, iHerb covers 100% of the associated cost for medical benefits
- Dental and Vision benefits
- Safe Harbor 401(k) + company match (100% of the first 6% of the employee’s contribution)
- Company-paid Term Life Insurance
- Short and Long Term Disability
- Flexible Spending Account (for qualifying expenses)
- Pet Insurance
- Voluntary Supplemental Benefits
- Education Reimbursement Programs
- Professional Development and Job Training
- Wellness Programs with opportunity to earn up to $300 per year
We strive for innovation, targeted at delivering a customer-centric experience while transforming the online shopping experience. We change direction and define ourselves in the idea that individually we are incredible but united our growth is infinite and paramount to our success. iHerb strives to be the global industry leader!
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.