Job Summary: 

The Director of Product Development is responsible for creating new products in the Grocery and Home Category.  This position identifies vendors to work with in creating new products, product lines and brand strategies.    Responsible for ensuring product design is consistent with market trends, business strategy and ensures product quality and efficacy.   This position will manage multiple, complex projects in a fast paced environment.  

 

Job Expectations:

  • Build strong strategic relationships and maintain effective communications with suppliers

  • Work with strategic partners to identify novel ingredients, products and formats for various categories

  • Evaluate supplier core competencies and competitive positioning, to drive strategic sourcing goals

  • Work with supply chain and marketing to generate new ideas and sourcing options

  • Execute initiatives with our suppliers to ensure product quality and efficacy

  • Understanding industry regulations (FDA, USDA, 21CFR) and global regulations that could impact our products. Understand manufacturing practice and quality management requirements

  • Understand labeling requirements and food labeling regulations

  • Establishes regular communications stream and follow-up with all team/project members

  • Partner with Marketing and iHerb (marketing and purchasing) to develop new products to evaluate. Suggest new product ideas/ingredient suggestions and communication strategy on products

  • Build awareness and communicate emerging trends in the marketplace regarding demand for key ingredients – any potential sourcing supply issues due to the global marketplace. Evaluate market and supplier information regarding the potential impact of material changes. Provide this feedback to be able to maintain a consistent supply to avoid market price fluctuations

  • Prepare product formula documentation to send out for quotation and support communications with contract manufacturers during the quotation and development process

  • Ensure formulations are high quality, cost effective, efficacious and meet brand guidelines

  • Act as primary liaison with Marketing, Legal and Quality Assurance departments during the product development phase

  • Create strategy for product development team for future platform growth in key consumer need state areas  

 

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job.  Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

 

Knowledge, Skills and Abilities:

  • Strong interpersonal skills and to be able to communicate effectively

  • Detail oriented, strong analytical skills, team-player

  • Proven ability to perform in complex, fast paced environment

  • Work in cross functional team environment

  • Ability to work in a constant changing environment

  • Demonstrated success with being results and proactive solution driven, with strong ability to think critically to overcome potential business hurdles to complete tasks.

  • Coach and develop direct reports

 

Equipment Knowledge: 

  • Experience with Microsoft Office Suite (Word, Excel, PowerPoint)

  • Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) 

 

Experience Requirements:

Generally, requires a minimum of eight (8) plus years of direct management experience and eight (8) plus years of consumer product management experience. Product Development Experience a plus.

Education Requirements:

Bachelor’s Degree in Science, Food Science or related field preferred, or a combination of education and equivalent work experience.

 

#LI-ZL1

At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well and plan for the financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. Below is a snapshot of the benefits we offer our team members.  For a more comprehensive listing, visit www.iHerbBenefits.com. 

  • Medical Care: Starting in 2021, iHerb covers 100% of the associated cost for medical benefits
  • Dental and Vision benefits
  • Safe Harbor 401(k) + company match (100% of the first 6% of the employee’s contribution)
  • Company-paid Term Life Insurance
  • Short and Long Term Disability
  • Flexible Spending Account (for qualifying expenses)
  • Pet Insurance
  • Voluntary Supplemental Benefits
  • Education Reimbursement Programs
  • Professional Development and Job Training
  • Wellness Programs with opportunity to earn up to $300 per year


We strive for innovation, targeted at delivering a customer-centric experience while transforming the online shopping experience. We change direction and define ourselves in the idea that individually we are incredible but united our growth is infinite and paramount to our success. iHerb strives to be the global industry leader!

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

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