Job Summary:

The Data Protection Officer (DPO) will provide support to the General Counsel and in-house legal team in relation to the Company’s global compliance efforts and act as a point of contact with regards to the Company’s data processing activities.


Job Expectations:

  • Act as point of contact with customers, supervisory authorities and internal teams on data and privacy related matters
  • Identify and evaluate the Company’s data processing activities
  • Conduct data protection impact assessments (DPIAs)
  • Assist the legal team and other internal stakeholders on data protection laws and monitor the Company's adherence to such laws
  • Work with the legal team and information security team to create standards and policies that enforce compliance with privacy regulations
  • Monitor data management procedures and compliance within the Company
  • Participate in meetings with various departments to ensure privacy by design at all levels
  • Find opportunities to process automation and technological solutions for data compliance management
  • Maintain records of data processing operations
  • Document use cases and data flows for data collection and usage throughout the data lifecycle
  • Promote and enforce data classification in accordance with the Company’s Information Classification Standard
  • Ensure that all inquiries from data subjects are responded to within the required legal timeframes
  • Liaise with other organizations that process data on the Company’s behalf
  • Assist in writing and updating detailed guides on data protection policies
  • Assist with the Company’s incident response plan and guidelines
  • Interact with the Company’s IT teams and gain an understanding of the Company's IT infrastructure and data processing activities
  • Assist the Information Security Team on evaluation of security controls related to data protection and privacy
  • Analyze and facilitate constructive feedback on architecture documentation from a data and privacy perspective
  • Perform other related duties as required and assigned


Knowledge, Skills and Abilities:


  • Experience in data protection and privacy compliance
  • Knowledge of data protection laws and regulations
  • Knowledge of data processing operations in the company’s sector
  • Familiarity with computer security systems
  • Ability to handle confidential and sensitive information
  • Ethical with the ability to remain impartial and report all non-compliance issues
  • Organizational skills with attention to detail
  • Great collaborator and team player
  • Demonstrated ability to work independently on projects, effectively meet aggressive deadlines and able to juggle multiple priorities simultaneously


Equipment Knowledge:

  • Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
  • Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred
  • Solid understanding of Enterprise IT environments, including but not limited to:
  • Operating Systems (Windows, Linux, MacOS, …)
  • Database Platforms (MS SQL, MongoDB, DynamoDB, …)
  • Logging platforms (ELK, Splunk, SysLog)
  • Storage (ELB, S3 Buckets, …)
  • Backup Solutions (on-prem and cloud based)
  • Cloud Platforms (such as AWS, GCP, etc.)
  • Basic Information Security Concepts (such as Controls, CIA-Triad, Encryption, etc.)


Experience Requirements:

Generally. requires five (5) to eight (8) years of proven experience in data privacy and security compliance.


Education Requirements:

BS/BA or higher, preferably in a technical field such as Computer Science. Industry Certification in the Privacy field is a plus, e.g. International Association of Privacy Professionals (IAPP) Certified Information Privacy Professional (CIPP), Certified Information Privacy manager (CIPM) or Certified Information Privacy Technologist (CIPT) preferred.


At iHerb we strive for innovation, targeted at delivering a customer-centric experience while transforming the online shopping experience. We change direction and define ourselves in the idea that individually we are incredible but united our growth is infinite and paramount to our success. iHerb strives to be the global industry leader!

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

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