Job Summary:

The Risk Manager will focus on effective implementation of our risk/ compliance program covering applicable laws, rules, and regulations; internal policies and procedures; accepted business practices; ethical standards; and contractual obligations.    

                                                                                                                             

Job Expectations:

  • Leads the identification, communication, measurement, and management of company-wide risk
  • Manages insurance procurement, develops and implements risk management and compliance policies/procedures, and manages claims and litigation
  • Manages relationships with third party service providers including brokers, underwriters, and other third-party administrators
  • Evaluates and provides recommendations regarding selection of policies, including but not limited to: Property, Casualty, General Liability, , Directors and Officers, and Cyber-risk policies
  • Coordinates and submits, as necessary, the gathering of insurance policy renewal data
  • Partners with all departments regarding incident reports and claims or losses
  • Investigates, resolves, and responds to all property and liability claims under the direction of the General Counsel
  • Provides timely notification of claims to insurance carriers
  • Develops and communicates plans to address loss events
  • Works with the company’s insurance brokers to respond to requests for certificates of insurance and claims history document
  • Partners with key stakeholders to develop and implement standards, processes, programs, and best practices related to risk management
  • Identifies potential risk exposures, recommends solutions, implements approved programs, promotes loss prevention, and updates and monitors compliance
  • Manages all phases of the claims process from intake and investigation through litigation, settlement, and/or trial, and consults and/or participates in negotiations, conferences and mediations with adjusting companies, outside legal counsel, staff, claimants, and other involved parties
  • Reviews vendor contracts to ensure appropriate insurance coverage and limitation of liability terms

 

Knowledge, Skills and Abilities:

  • Superior organization, project management skills and attention to detail
  • High level of commitment to quality work product and organizational ethics, integrity, and compliance
  • Ability to work effectively in a fast-paced, team environment
  • Strong interpersonal skills and the ability to effectively communicate, both written and verbally
  • Demonstrated decision making and problem-solving skills
  • Detail-oriented with the ability to multi-task and meet deadlines with minimal supervision

 

Equipment Knowledge:

  • Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
  • Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred

 

Experience Requirements:

Generally, requires a minimum of seven (7) to ten (10) years of insurance and risk management experience

 

Education Requirements:

Bachelor’s degree in Business, Legal, Finance, Accounting, or Risk Management required. Law degree or Associate’s degree in Risk Management preferred

 

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At iHerb we strive for innovation, targeted at delivering a customer-centric experience while transforming the online shopping experience. We change direction and define ourselves in the idea that individually we are incredible but united our growth is infinite and paramount to our success. iHerb strives to be the global industry leader!

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

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