Job Summary

The Tech Lead will be part of an agile development team, building enterprise grade Applications with different platforms. The Tech Lead-Software Development is responsible for supervising their team members through coaching, mentorship, they are responsible for the development of their team members and for the overall performance of their teams as well as shaping the technical road map and standards for iHerb’s applications.

Job Expectations:

  • Responsible for the ownership (architecture/design/implementation and deployments) of complex software components and systems

  • Follow secure programming and web application security best practices

  • Regular practice of CI/CD

  • Lead the team’s software architecture and design

  • Coach the team on software best practices (design, coding, troubleshooting, work breakdown, work estimation, refactor strategies, automated testing, etc.)

  • Must be able to mentor all levels

  • Work closely with the other teams to optimize system architecture and project efficiency

  • Partner with our Product Owner to plan work and prioritization

  • Guide team development efforts towards successful project delivery.

  • Provide technical leadership to teammates through coaching and mentorship.

  • Maintain high standards of software quality within the team by establishing good practices and habits.

  • Provide regular updates on projects and team performance

  • Identify and encourage areas for growth and improvement within the team.

  • Assist in the collection and documentation of user's requirements, development of user stories, estimates and work plans.

  • Prepare reports, manuals and other documentation on the status, operation and maintenance of software.

  • Design, develop, and unit test applications in accordance with established standards.

  • Collaborates and adds value through participation in peer code reviews, providing comments and suggestions

  • Package and support deployment of releases.

  • Analyze and resolve technical and application problems.

  • Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties.

  • Adhere to high-quality development principles while delivering solutions on time and on budget.

  • Provide third-level support to users.

  • Flexible schedule to work with other time zones

  • Serve as a link between team members and the management team

  • Travel may be required

  • Research and evaluate a variety of software products

Knowledge, Skills and Abilities:

  • Solid communication skills

  • Strong knowledge of system architecture, best practices and design patterns

  • Strong knowledge of design and implementation of distributed systems (SOA, Micro Services, Docker, etc)

  • Ability to inspire team

  • Expert knowledge of and ability to communicate software architecture and design principles

  • Expert in writing testable software

  • Expert in design patterns which decouple the UI from the business logic

  • Proven track record being technical lead of software projects from inception to successful release

  • Strong knowledge in CI/CD systems

  • Proficient with Object Oriented programming

  • Experience leading a team

  • Experience with source control systems

  • Experience with agile development methodologies

  • Experience with debugging, performance profiling and optimization

  • Strong initiative to find ways to improve solutions, systems, and processes

  • Writes and implements quality procedures.

  • Must be able to manage the team’s day to day matters: scheduling resources, time off requests, feedback on a timely consistent basis


  • Experience effectively working with remote teams

  • Experience with user interface design and prototyping

  • Experience with e-commerce

Experience Requirements:

  • Requires a minimum of 7 - 10 years of experience with software development, design patterns, software architecture

Education Requirements:

  • Bachelor’s Degree required. An emphasis in Computer Science is preferred

About iHerb
iHerb is a leading global e-commerce retailer  with an emphasis on providing an exceptional selection of nutritional and wellness products for the past 25 years. With over 30,000 products shipped to over 180 countries, we provide the best overall value for natural products through an innovative and efficient supply chain process. 

Our teams have a strong sense of commitment and pride in their work, which has allowed us to grow, even during the recent pandemic. At iHerb, our purpose is to empower people to enhance their health, happiness, and well-being — that starts with valuing our team members by providing a positive work environment with competitive benefits. Our five  shared values unite our team members across the globe and provide a stable foundation. These values speak to who we are, the culture we’re building, and how every single team member contributes to our larger company vision. 

iHerb's Shared Values
Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · Embrace Diversity & Inclusion · Strive for Simplicity

iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well and plan for the financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. Below is a snapshot of the benefits we offer our team members.  For a more comprehensive listing, visit 

  • Medical Care: Starting in 2021, iHerb covers 100% of the associated cost for medical benefits
  • Dental and Vision benefits
  • Safe Harbor 401(k) + company match (100% of the first 6% of the employee’s contribution)
  • Company-paid Term Life Insurance
  • Short and Long Term Disability
  • Flexible Spending Account (for qualifying expenses)
  • Pet Insurance
  • Voluntary Supplemental Benefits
  • Education Reimbursement Programs
  • Professional Development and Job Training
  • Wellness Programs with opportunity to earn up to $300 per year

We strive for innovation, targeted at delivering a customer-centric experience while transforming the online shopping experience. We change direction and define ourselves in the idea that individually we are incredible but united our growth is infinite and paramount to our success. iHerb strives to be the global industry leader!

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

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