Job Summary :

The Security Manager is responsible for identifying and eliminating sources of theft through data analysis, comprehensive process knowledge, and investigative techniques. The Security  will effectively provide security services and asset (lives, buildings, equipment, data, & intellectual property) protection through design of physical infrastructure and processes in the Distribution Center and Hub.  This position will supervise the security staff on a daily basis. This position will partner with Safety to assist with daily, weekly or monthly tasks.  The Security Manager is a key member of the Operational team as well as cross functional teams throughout the organization as necessary.

 

Job Expectations:

  • Understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of Security and Loss Prevention within the company
  • Operate surveillance system, review video, and partner with Human Resources, Safety and Operations on investigations.
  • Write clear and concise reports.
  • Supervise and coach a team of contract Security Officers and ensure that they are performing according to post orders.
  • Manage team of security personnel on daily operations issues
  • Walk the warehouse on a daily basis
  • Will assist with Safety department weekly, monthly or quarterly tasks
  • Manage complex data streams to identify meaningful, actionable trends
  • Manage multiple priorities simultaneously - oriented on results
  • Plan, schedule and track project timelines and milestones
  • Investigate potential theft issues
  • Proactively manage changes in project scope, identify potential crises and devise contingency plan
  • Maintain a good working knowledge of Company Handbook and Safety Policies
  • Maintain good understanding with Safety, HR and Operations Department

 

Knowledge, Skills and Abilities:

   Required:      

  • Good Communication skills both oral and written
  • Valid CA Security Guard Licenses /Valid CA Licenses CDL and Current Insurance
  • Comprehend and Speak the English and Spanish Language
  • Strong work ethic, and desire to achieve excellence
  • Must be able to interface at all levels of the organization
  • Passion for innovative Security and Loss Prevention solutions and process improvement
  • Excellent organizational and interpersonal skills
  • Must be able to work in an industrial environment that requires walking for long periods of time
  • Experience with rapid and complex changing work environment
  • Success in driving effective security and loss prevention programs
  • Comfortable with high volume workload and not be afraid to "roll up your sleeves"

 

Equipment Requirements:

  • Proficient computer skills
  • Ability to work with electronic surveillance and access management system
  • Knowledge of Avigilion Video Management system preferred 
  • Possess a working knowledge of access control systems including data entry and badge printing

 

Experience Requirements:

Generally requires a minimum of three (3) years of experience in security services, asset protection, audit, risk management, inventory control, quality assurance, or other related field. Security supervisory experience preferred.

 

Education Requirements:

Associate’s Degree in Business Administration or Criminal Justice preferred or a combination of education and equivalent work experience.

 

#LI-ME1

At iHerb we strive for innovation, targeted at delivering a customer-centric experience while transforming the online shopping experience. We change direction and define ourselves in the idea that individually we are incredible but united our growth is infinite and paramount to our success. iHerb strives to be the global industry leader!

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

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