Company Overview

ID.me is a high-growth enterprise software company that simplifies how people prove and share their identity online.  The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button.  ID.me’s digital identity network has over 117 million registered members, and is used by fourteen federal agencies, agencies in 30 states and over 600 corporations for secure identity proofing and verification.

ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. In addition to helping people control their credentials and data, the company’s “No Identity Left Behind” initiative strives to expand digital access and inclusion for all people. The company offers multiple pathways to identity verification – online self-serve, live video chat agents, and in person.  ID.me is passionate about building a robust identity network that does not compromise access for traditionally underserved groups.

ID.me has received numerous awards including Deloitte’s 2023 Technology Fast 500, Washington Business Journal’s Fastest Growing Companies, Entrepreneur Magazine’s 100 Brilliant Companies and Wall Street Journal’s Startup of the Year finalist.  In recent quarters, ID.me announced it raised $132 million in Series D funding, led by Viking Global Investors with participation from CapitalG, Morgan Stanley Counterpoint, FTV Capital, PSP Growth, Auctus Investment Group, Moonshots Capital, and Scout Ventures. ID.me’s most recent round brings the total investment in ID.me to over $275 million since its founding in 2010.

Role Overview

We're searching for a Software Development Engineer V who will specialize in extending common code functionality to leverage shared services and APIs for our identity verification systems. This role demands a comprehensive understanding of system architecture, application development, and analytics. The role will actively identify common client needs to better abstract and interface with them, while having an eye for  maximizing code reusability and system efficiency. This is a crucial position that requires technical acumen and the ability to collaborate with various departments in a growing area of our company.

Responsibilities

  • ​​Shared Services Development: Extend core functionalities to create shared, scalable, and secure services and APIs.
  • Standardization: Implement uniform solutions that can be reused across different projects and teams, reducing code duplication.
  • Collaborative Problem-Solving: Work with team members, product managers, other stakeholders, and directly with customers, identifying common client needs to enhance service offerings.
  • Code Optimization: Regularly review and refactor existing code to identify opportunities for creating shared services and APIs, while maintaining code quality.
  • Testing: Employ test-driven development methods and tools to ensure shared services are robust and free of defects.
  • Technical Expertise: Exhibit proficiency in object-oriented programming languages, as well as other technologies relevant to shared services.
  • Complex Issue Resolution: Solve intricate technical issues that involve multiple dependencies and layers of architecture.
  • Mentorship: Act as a resource for less-experienced developers, offering guidance through code reviews and documentation, and promoting best practices for shared services development.
  • Cross-Team Collaboration: Coordinate with multiple departments to understand intricate dependencies and how shared services can aid in addressing them.
  • Ownership and Documentation: Take full ownership of shared services, ensuring they meet quality standards including automated tests, monitoring, and comprehensive documentation.
  • Customer-Facing Skills: Interact with customers to gather feedback and understand their needs, utilizing this insight to drive better abstraction and interface designs.
  • Rapid Prototyping: Quickly develop POCs to validate ideas and accelerate the innovation process.
  • Project Management: Oversee projects from conception to implementation, coordinating among different teams and ensuring project deadlines are met.

By focusing on these responsibilities, the Software Engineer V will be instrumental in enhancing the efficiency and scalability of our identity verification products through the development of shared services and APIs.

Minimum Qualifications 

  • 8+ years developing web applications using OOP languages like Java, Ruby, Javascript, TypeScript, Go, Python, Rust or C++.Understanding of querying techniques and optimizations on relational databases such as PostgreSQL or MySQL.
  • Experience with analytics platforms and proficient in analyzing and interpreting data.
  • Exposure with deploying features using A|B testing strategies and ability to interpret results.Experience building systems and services in a containerized, cloud based, infrastructure as code driven ecosystem in any cloud platform. Exposure with GCP utilizing Docker, Kubernetes, or Nomad.

Preferred Qualifications

  • Must have an obsession for building quality products.
  • Client-focused experience, demonstrating a proven track record of delivering solutions that meet client needs.
  • Ability to thrive when there are changing priorities and shifting of gears.
  • Must have strong oral and written communication skills, and be a team player with a self-managing work ethic.
  • Must be a self-starter with a passion for software engineering, learning, and continuous improvement.
  • Strong project management skills and experience coordinating across multiple teams.
  • BS in a quantitative or scientific field such as computer science, computer engineering or equivalent experience.
  • Experience working with Ruby on Rails.
  • Startup experience.

Vision: To be the world's leading digital identity network empowering people to control their own information and to prove their credentials across all channels: online, call center, and in-person.

Mission: To make the world a more trusted place by delivering the highest level of security with the least amount of friction at the lowest possible cost.

People: We have an audacious mission. We aim to fix the identity layer of the internet. Billions of people will live better lives with more trust and convenience thanks to ID.me. We are like Special Forces. We take on the most difficult challenges with amazing teammates.

At ID.me, we are dedicated to safeguarding online identities, and we firmly believe that our collective efforts will drive positive change worldwide. This role requires on-site presence 4-5 days per week, based in one of our offices in McLean, VA, or the San Francisco Bay Area (scheduled to open in late 2024). Working together in an office setting cultivates our vibrant culture, enabling professional advancement, mentorship, collaboration, innovative strides, and authentic connections.

 

The annual base salary listed below for this role is based on experience, skills, education, relevant training and geographic location. Company bonus, incentive for sales roles, equity, and benefits are available depending on the role.

ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.

The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.

U.S. Pay Range
$185,645$210,000 USD
Sunnyvale, CA Pay Range
$212,927$260,000 USD

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.

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