IDEO.org is a nonprofit design studio on a mission to design a more just and equitable world. We partner with nonprofit organizations, foundations, governments, companies, and communities to design programs, products, and services focused on improving health, economic mobility, and wellbeing.
The Health Equity Collective
This contracted role will support a program that IDEO.org stewards: The Health Equity Collective. The Health Equity Collective is comprised of emergent and existing BIPOC health equity leaders from all walks of life including scholars, activists, artists, and medical professionals from across the country. The Collective aims to transform the American health system from one that profits on sickness to one that invests in wellness. This program is beginning a second phase focused on launching a narrative and health justice movement, evidencing equity possibilities through 10 pilot implementations, and advancing collective anti-racism leadership through a multidisciplinary learning exchange.
IDEO.org has an opportunity for a proactive, detail-oriented Community Engagement Coordinator to join our Health Equity Collective program, based in the New York City area. As part of a 4-person multi-disciplinary design team, you’ll work hand-in-hand with members of the Health Equity Collective, the Co-Leadership Team and IDEO.org colleagues to design and enable a transformative and liberation minded experience and program for everyone involved.
Our ideal candidate has experience in coordination and communications. You are a gracious and welcoming host, part hospitality magician, part problem solver, and part digital organization wizard. You’re excited by spreadsheets, time-zone juggling, and assisting a group of leaders to have an experience that feels dignified, supported, and equity-minded every step of the way. Your primary role will be to support the programmatic coordination and participant experience in the delivery of the Phase 2 of the Collective program alongside a team of diverse designers and health equity leaders.
Position is full-time temporary until April 2023. Deadline to submit application is January 31, 2022 at 11:59pm EST.
What you’ll do
Project and Program Coordination
- Provide support to project teams with project-related tasks, such as scheduling expert interviews, hiring contractors, and preparing for client meetings
- Oversee participant logistic operations, including managing onboarding experiences, setting participants up for success, securing consent forms, issuing compensation and manage participants’ experience.
- Scheduling an experience that accommodates the collective members, co-leads, RWJF, visiting guests and our team through a lens of equity and wellness/work-life balance
- Creates and maintains thoughtful communications and partnership experience with collective members, RWJF, and contractors
- Engage external partners by providing timely and informative communication, and submit narrative and financial reports and grant applications on time, in collaboration with IDEO.org’s finance, partnerships, and operations teams.
- Serve as backbone support for core team members, keeping the team on track on a weekly basis
Managing a Dignified Participant Experience
- Creating and managing a dignified, equitable payment experience 100+ collective members
- Creating contracts and managing contractors onboarding, experience, and payments
- Manages a seamless tech and digital experience in workshops
- Serve as a primary point of contact for daily needs and questions from collective members
- Support project leads with administrative tasks and overall project management.
Serve as a strategic thought partner on the core design team
- Share holding institutional knowledge of the program: current, future, and past two years of work
- Share accountability to the Collective’s vision in programmatic choice making
- Supporting with scheduling, material preparation, and coordination for weekly workstream working meetings and events
Who you are
You love working among people with diverse lived experiences and are adept at wearing many hats at any given moment. You’re a quick learner, enthusiastic, detail-oriented, intentional, and collaborative—ready to roll up your sleeves and join a team that’s helping to bring human-centered design to some of the world’s toughest challenges. You’re:
- A self-starter with 2-4+ years of relevant work experience in project management, administration, or a related field
- A time and project management guru, capable of balancing multiple priorities at once
- A great writer, capable of producing clear and engaging communications for a variety of audiences
- A detailed, numbers-comfortable thinker who can manage payment processes
- Someone with strong administrative and computer skills, including familiarity with the Adobe Creative Suite, Zoom, Mural, and Google Suite
- Passionate about equity, liberation, and excited about the role that that design can play in fostering health equity
- A unique subject matter or skill that you bring as a lens to your coordination work (knowledge and experience in health, healing, or activism contexts is a plus)
- An optimistic team player with a knack for bringing out the best in others
IDEO.org’s Commitment to Diversity
At IDEO.org, we are committed to the work of advancing diversity, equity and inclusion within our organization and in the world. Our mission to design a more just and inclusive world is directly connected to our ability to bring many different perspectives to the table. This applies to our candidates, the people we hire, and the partners and communities we work with.
As a human-centered organization, we are committed to working with and designing for people of every race, ethnicity, gender identity, sexual orientation, age, socio-economic status, physical ability or attribute, religion, national origin, or political belief. We recognize that this commitment requires ongoing work and sustained attention, as well as a culture where people representing many diverse backgrounds and identities can all feel a sense of belonging.