IDEO.org is a nonprofit design studio on a mission to design a more just and equitable world.
We partner with nonprofit organizations, foundations, and governments to design programs, products, and services focused on improving health, economic mobility, and wellbeing.
We are currently in search of a Project Manager for an exciting new program focused on creating comprehensive transformation in the child welfare system in New Jersey. The goal of the program is to develop support systems that eliminate the need for children to be removed from their homes, instead focusing on supporting families to stay safely together. Working in collaboration with visionary leaders and community members, we will work over the next year to co-design structures for families most impacted by the system today to shape and make decisions about its future. This role is a full-time, temporary position initially for six months, with the possibility to extend to a full year once additional funding is finalized.
The Project Manager is the person that will keep the program running smoothly day-to-day —supporting the design process, liaising with local community leaders and co-designers, and answering questions from external partners. Depending on the week, this person might be focused on organizing a workshop for a community in New Jersey, drafting an update to our funders about our progress, or helping a design team schedule interviews with subject-matter experts.
Our ideal candidate is a multi-tasker who is organized, proactive, a natural community builder, and able to balance strategic thinking with the details of execution. We’re open to candidates from a variety of backgrounds, but ideally you have experience in at least one of the following: project management, nonprofit work (child welfare is a plus), community organizing, design and innovation, or social work.
Project and Program Coordination
- Manage the program calendar—keeping the extended team and our partners aligned on key milestones and deliverables
- Support project leads and the Program Director with administrative tasks and overall project management, such as scheduling expert interviews, hiring contractors, and preparing for meetings with our partners and funders
- Manage day-to-day operations of program, i.e. contracts, agreements, applications, filings, etc.
- Oversee design research operations, including recruiting participants, setting expectations, securing consent forms, issuing compensation and managing participants’ experience.
- Build and help support relationships with local co-designers – families, youth, and community members
- Build and help manage relationships with key partners, including community-based organizations, government agencies, and the foundations funding the program
- Develop and manage a communication cadence to keep all partners and collaborators in the loop
- Support knowledge management across studios and work streams, capturing key learnings and working with the comms team to support external storytelling about the work
- Contribute to IDEO.org’s New York studio culture
- 5+ years of experience in project management or coordination, ideally in one of the following fields: nonprofits, social work, design and innovation, community organizing
- Demonstrated skills in relationship building and collaboration
- Experience managing administrative and operational tasks
- Strong writing and communication skills
- Ability to collaborate with people and organizations across time zones
- Interest in design and creative problem-solving
- Ability to thrive in a highly energetic environment
- A commitment to social justice
This position will be 100% remote until we are cleared to return to our studios. You are then expected to work from IDEO.org’s studio in New York City.
IDEO.org Commitment to Diversity
At IDEO.org, we are committed to the work of advancing diversity, equity and inclusion within our organization and in the world. Our mission to design a more just and inclusive world is directly connected to our ability to bring many different perspectives to the table. This applies to our candidates, the people we hire, and the partners and communities we work with.
As a human-centered organization, we are committed to working with and designing for people of every race, ethnicity, gender identity, sexual orientation, age, socio-economic status, physical ability or attribute, religion, national origin, or political belief. We recognize that this commitment requires ongoing work and sustained attention, as well as adaptation to new insights and best practices.