We're on a mission to design a more equitable world. And we want your help.

IDEO.org is a nonprofit design studio, with the mission to design a more just and inclusive world. We’re a tight-knit group of designers, strategists, builders, writers, and connectors fueled by curiosity, optimism, and a passion for social change. Our work tackling some of the world’s toughest challenges takes us all over the world—from communities across Asia and Africa to neighborhoods in our own backyards.

We are hiring a Senior Talent Associate in our New York studio. Reporting to the Director of Talent & HR, the Associate will manage recruitment across all three IDEO.org studios (San Francisco, New York, and Nairobi, Kenya) and will perform other essential HR generalist responsibilities related to onboarding, offboarding, compliance, learning and development, employee relations and engagement, benefits administration, and applicant tracking system and HRIS maintenance.

Key Responsibilities:

Recruiting

  • Partner with managing directors and hiring teams to manage full life-cycle recruitment processes including: developing/revising job descriptions, posting jobs, coordinating resume review, conducting initial screenings and scheduling interviews, managing timely candidate correspondence, maintaining candidate records via Greenhouse, and driving consensus among hiring teams to drive toward decision-making
  • Guide leadership and hiring managers in recruitment best practices, offering recommendations for revisions.    
  • Maintain existing, and establish new, recruiting partnerships (with sister organizations, colleges and universities, diversity networks…) to share experience, elevate IDEO.org’s brand, and build/manage a dynamic pipeline of high-potential, diverse candidates.
  • Partner with the director of talent & HR to manage the immigration process for employees, where necessary.
  • Manage reference check and background screening process.
  • Provide an exceptional experience to all current and prospective candidates that are part of IDEO.org’s talent community or are currently part of a formal hiring process.

Onboarding and Culture 

  • Lead the onboarding process for new hires, including:  collaborating with business leads and the Talent & HR team to implement onboarding plans and coordinate orientations;  conduct talent & HR new hire orientations. 
  • Conduct new hire check-ins within the first 30, 60 and 90 days of employment, to assess employment experience, troubleshoot problems and identify themes that can inform future onboarding efforts. 
  • Play an active role in the NY studio’s experience team to inform a positive, engaging employment experience.  
  • Partner with staff, business leads, and the Talent & HR team to address and resolve employee relations issues.

Learning and Development

  • Coordinate trainings, and learning and development opportunities; in partnership with the Talent & HR team. Develop and conduct select trainings. 
  • Support business leads to manage and guide professional development funds.

Benefits and Compliance

  • Respond to requests for information, and provide resources, related to benefit offerings.
  • Ensure benefit enrollments are timely and accurate, including: ensuring new employees are timely enrolled in correct benefit plans, transitioning employees are removed from plans, and other benefit changes are communicated to benefit administrators.
  • Reconcile monthly benefit invoices.
  • Partner with the director of talent & HR to manage the annual open enrollment process.
  • Assist with completion of compliance reports.

 Offboarding

  • Manage the offboarding process for transitioning staff, including: collaborating with business operations teams, preparing exit interview materials and conducting and analyzing exit interviews - identifying trends and offering recommendations for improvements..
  • Perform any related job responsibility as assigned by the director of talent & HR.

Qualifications:

This position is an excellent opportunity for a highly motivated person, with solid recruiting experience, in a professional creative environment. This role requires a fast learner, who is enthusiastic, detail-oriented, empathetic, and operates with a high level of discretion and tact. 

  • Three (3) to five (5) years related experience, including demonstrated experience leading successful full-cycle recruitment efforts.
  • Knowledge of talent and HR laws, best practices, and trends related to recruitment and employment practices.
  • Demonstrated experience using HRIS and applicant tracking systems (ATS); experience with Paylocity and Greenhouse ATS a plus.
  • Excellent oral, written and interpersonal communication skills.
  • Experience using Google Suite (Google Docs, Google Sheets, Google Slides) and Slack, a plus.  
  • Demonstrated ability to manage confidential information and employment situations with a high level of tact, judgment, diplomacy and empathy.
  • Demonstrated ability to establish and maintain systems to ensure operations run smoothly.
  • Bachelor’s degree in related field desired; equivalent experience and education also considered.
  • SHRM or HRCI certification is a plus.

Commitment to Diversity

At IDEO.org, we are committed to the work of advancing diversity, equity and inclusion within our organization and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives to the table. This applies to our candidates, the people we hire, the clients and customers we serve, and the communities we learn from in our research.

As a human-centered organization, we are committed to working with and designing for people of every race, ethnicity, gender identity, sexual orientation, age, socio-economic status, physical ability or attribute, religion, national origin, or political belief. We recognize that this commitment requires ongoing work and sustained attention, as well as adaptation to new insights and best practices.

 

Apply for this Job

* Required

  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at IDEO.org are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.