As a Family Office Advisory team member based in New York, you'll play a crucial role in managing relationships with ultra-high net worth clients within ICONIQ’s Investment Management division. Your responsibilities include supporting Relationship Managers and Family Office Specialists, serving as a point of contact for client needs, understanding client expectations, executing client service strategies, and building trust with key client intermediaries. You'll also facilitate communication between clients and their advisors, manage bill payments, financial account maintenance and lifestyle services, ensuring seamless and personalized service tailored to each client's unique requirements. This role sits within ICONIQ Investment Management which strives to deliver exceptional investment portfolios by harnessing the differentiated capital and strategic strength of the ICONIQ community.               


What You’ll Do:

  • Manage operations for client relationships and/or support Family Office Specialists, Relationship Managers on large family office client relationships and/or manage operations for smaller relationships.
  • Serve as a key point of contact for day-to-day client service needs.
  • Develop a deep understanding of assigned clients’ expectations and preferences to serve as a knowledgeable client advocate and ensure tailored execution.
  • Execute client service strategy, track client team goals, and monitor trends that will impact future client needs.
  • Develop and maintain trusted relationships with key client intermediaries such as estate managers, chiefs of staff, and executive assistants.
  • Serve as a liaison between clients and their advisors in executing wealth transfer strategies, asset protection, philanthropic initiatives, and other complex issues.
  • Execute investment operations, bill pay and lifestyle services for assigned clients with a focus on high-touch, seamless service.


Ideal Candidate Background:

  • 2+ years of relevant industry experience. (Family office, wealth management, or other experience working with high-net-worth families is preferred).
  • Preference for basic trust and estate and/or personal tax experience, and ability to present key concepts to clients.
  • Experience with Fidelity Wealthscape and Salesforce a plus.


Please note: This job has been posted to support future hiring needs.  To register your interest in future Family Office Advisory roles within ICONIQs Family Office team, apply here and we will keep your details on file for future opportunities.


What We Offer:

  • Comprehensive Medical, Dental and Vision Insurance.
  • Life and disability insurance coverage as well as family and wellness benefits including mental health benefits, fertility benefits, and back-up childcare.
  • A matching 401(k) program.
  • Commuter Benefits program.
  • Stipends to support wellness and hybrid working arrangements.
  • We support employees who wish to pursue professional designations/certifications and offer tuition reimbursement in addition to an allocation for books and other supplies needed for an individual's coursework.
  • Smart-casual dress code.


Location: Applicants are expected to work onsite in our New York office in accordance with our hybrid working policy. 


Compensation Range: ICONIQ is required by law to include a reasonable estimate of the salary range for this role, together with other compensation being offered such as a discretionary bonus, health insurance, and other perks. There are several factors taken into consideration in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At ICONIQ, we apply a total reward philosophy where all aspects of compensation and benefits are taken into consideration in determining compensation terms. A reasonable estimate of the current salary range is $90,000 - $160,000 together with a discretionary bonus and a comprehensive benefits program.


About ICONIQ Capital

ICONIQ Capital is a global investment firm elevated by an extraordinary community. With over $80B assets under management, we seek to build resilient investment portfolios, partner with inspired entrepreneurs transforming industries, manage our clients’ lives and legacies, and create uncommon opportunities across sectors and society. 

When you submit a job application as a prospective employee (“your” or “your”) of ICONIQ Capital LLC (“ICONIQ,” “we,” “us,” or “our”), we or our service providers may collect, use, disclose and otherwise process personal information about you. Personal information collected by the Greenhouse portal is subject to the Greenhouse's privacy policy, available here [] and ICONIQ’s Privacy Policies available here []. 

ICONIQ Capital, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  The Company is committed to complying with its obligations under the Americans with Disabilities Act and will make reasonable accommodations for qualified individuals with known disabilities as required by law. 

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