IBKR is seeking to grow its Client Services team with part time employees working on a remote basis. This team provides support to our active and geographically diverse client base with inquiries directed via phone chat and message center (email). Common support topics include:
Two shifts will be offered:
A 30-hour week, with Mon-Fri daily shifts of 6 hours each (starting at either 8:00 AM or 2:00 PM ET)
A 20-hour week, with Mon-Fri daily shifts of 4 hours each (starting at either 8:00 AM, 12:00 PM or 4:00 PM ET)
Reside in either California, Connecticut, District of Columbia, Florida, Illinois, Massachusetts, New Jersey or New York.
Have relevant financial industry experience and/or a bachelor’s degree in a business related discipline. Students pursuing a bachelor’s degree will also be considered.
Excellent verbal and written communication and the ability to communicate in a clear, concise and courteous manner.
Ability to resolve matters of significant financial consequence and where time is of the essence..
Posses the discipline and drive to work independently and productively.
Must have stable, reliable internet connection (e.g., DSL, Cable Modem or Fiber with min 25MB download / 5MB upload speeds).
Laptop will be provided.
Interactive Brokers ("IBKR"), a subsidiary of publicly-traded Interactive Brokers Group, Inc., based in Greenwich, Connecticut (NASDAQ: IBKR) is a low-cost provider of trade execution and clearing services for active traders, institutional investors, financial advisors and introducing brokers. IBKR’s premier technology provides electronic access to stocks, options, futures, forex, bonds, and funds worldwide from a single IBKR Integrated Investment account. IBKR is one of the largest online brokers by trade volume and is consistently ranked at the top of its field.
Our employees are part of a dynamic, multinational, fast-paced, results-oriented team working to provide our customers with state-of-the-art trading technology, superior execution capabilities, worldwide electronic access, and sophisticated risk management tools.
Our headquarters are in Greenwich, CT, USA. IBKR has offices in the United States, Australia, Canada, China, Estonia, Hong Kong, Hungary, India, Ireland, Japan, Luxembourg,Russia, Singapore, Switzerland and United Kingdom.
IBKR is a member of NYSE, FINRA, and SIPC. Interactive Brokers Group brokerage affiliates are regulated by securities and commodities agencies around the world.
Click HERE to view a short video with a few words from current Interactive Brokers employees.