ABOUT US
HyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of 'coding bootcamps' in the world. We work with top universities such as Imperial College London, The London School of Economics, The University of Edinburgh, and Stellenbosch University to deliver structured technical courses and bootcamps that accelerate people into fulfilling tech careers. We have been recognised as one of the top education technology scaleups in the world and gained the financial backing of Meta (previously Facebook) which recognised us as the most socially impactful startup operating in Africa, where we initially started our work.
We are dedicated to closing the global tech skills gap and we achieve this by integrating tech education with human mentorship and expert code review powered by a workforce in Southern Africa, which lowers the cost of an accessible education in technology. This model has been successful, allowing us to reach millions of learners a year from over 60 countries. We have also partnered with government bodies such as the UK's Department for Education who provide scholarships for students to study on our bootcamps and gain employment at companies such as AstraZeneca and the United Kingdom's National Health Service (NHS).
We're backed by nearly 2000 investors, having raised the largest crowdfunding round of funding for an edtech company in history. As a primarily bootstrapped, profitable, and scale-up tech business join us as we play our part in making the world a more stable, safer, and fair place.
ABOUT THE ROLE
As the Head of Career Services at HyperionDev, you will play a pivotal role in steering our Careers & Alumni functions. This position is integral in ensuring that our students receive the essential career preparation needed to thrive in the tech industry after completing one of our bootcamps. You will be responsible for overseeing the strategic vision of a career-focused team, dedicated to empowering bootcamp graduates with the necessary skills and knowledge to secure a meaningful tech or non-tech job they are passionate about. This role encompasses comprehensive management of career-focused support and resources, including the graduate program and alumni-relations strategy.
In this dynamic role, you will lead two key functions within the careers department: the Career Support Team and the Alumni Relations Team. The Career Support team focuses on the post-bootcamp graduate program, ensuring that graduates are market-ready through career development, learning and advisory services. As Head of Career Services, you will also ensure that all learning materials are current and relevant, collaborating with the Learning Design and Employer Relations teams to align content with industry standards and requirements.
The Alumni Relations team is responsible for implementing the Alumni Relations Strategy. This includes collaboration with Marketing to bring the Alumni roadmap to life through various brand activations, such as success story posts, social media engagements, and events. They also manage the Alumni database and all communications for establishing and maintaining an active alumni community. As the Alumni Network evolves, you will provide strategic direction to optimise the Alumni Relations Strategy.
To excel in this role, you need strategic thinking and effective prioritisation skills to meet ambitious targets in career support and alumni engagement. It requires an endeavouring mindset to manage multiple tasks and deadlines while maintaining focus on broader goals and targets. Strong people skills are essential, as the Head of Career Services will manage team members and collaborate with various cross-functional teams to achieve objectives. This role reports directly to the Director of Learning Experience.
RESPONSIBILITIES
- Oversee the Career Services function in delivering quality career support to learners and graduates via coaching framework and graduate outcomes tracking.
- Conduct ongoing performance management & talent mapping for the Career Services staff.
- Strategic planning for the direction of the Career Services & Alumni Relations strategy.
- Driving & implementation of effective standard operating processes.
- Driving alumni & student engagement strategy and promoting an active and engaged alumni community.
- Driving a cohesive communications, content, social media & email strategy for HyperionDev Career Services with learners and alumni (Alumni Newsletter, Social Media Marketing, Blog Posts, Success Stories, etc.).
- Facilitation & delivery of an Alumni Career Mentorship Programme.
- Management of the Alumni Ambassador Programme.
- Alumni/student & employer event management.
- Budget control & planning.
- Tracking and recording of graduate outcomes.
- Management of graduate programmes, dashboards and analytics.
- Providing access to career development resources that support learners and graduates in honing their professional profiles and portfolios (BYB & Graduate Programme).
- Support and drive effective marketing initiatives for placing our graduates.
- Driving alumni & employer success stories & testimonials.
REQUIREMENTS
Minimum:
- 5+ years of experience involved in a placement management function
- 5+ years of experience of team management experience
- 3+ years of experience working in Higher Education in a Careers or Alumni Department
- Relationship management experience
- Great verbal and written communication skills
Preferred:
- A degree in Human Resource Management or other relevant qualification with at least 7+ years experience involved in a placement management function.
- 7+ years experience running a team in a placements function within a Career Services, HR, or Technical Staffing outfit.
- 5+ Years experience working with placement platforms.
- 3+ years project management experience.
- Relationship management experience.
- Strong acumen for technical tools and resources such as CRMs and other tools that can help facilitate and track job placements at scale (ex: Greenhouse, BullHorn, etc.)
BENEFITS
Flexible & remote working: We are a remote-friendly organisation and offer flexible work options.
Generous annual leave and medical benefits: We provide up to 20 annual leave days as part of our leave policy, as well as health insurance or medical aid benefits for our staff.
Join the heart of tech in Africa, the US, and Europe: You'll work with the best of the best and rub shoulders with the world leaders in edtech, developer education, and developer assessments. Join one of the most ambitious and highest performing tech companies in the space, with a founding team that draws their former experience from companies such as Google, Amazon, GetSmarter/2U, & Yoco.
Life-changing work: Solve real problems that make education and tech careers accessible to those who need it most: you're allowed to brag about it.
OUR VALUES
We're a people-forward company with a purpose that underlines everything we do. We're obsessed with the potential in people and challenge them to do their best work. We embrace a culture of growth and learning to deliver on our vision and ours is a relentless quest for improvement.
