Job overview
This individual performs customer service and stocking duties related to eCommerce and shipping that contribute to the efficient and profitable operation of the dealership.
Responsibilities
- Assist the shipping department by pulling product and packaging for daily shipments.
- Schedule large shipments and plan logistics to ensure that there is sufficient storage space for incoming items and staff on hand to manage the shipments.
- Handle issues arising in shipping or inventory handling.
- Ensure shipments arrive on time and to the correct destination
- Take detailed photos, weighing and taking dimensions.
- Editing and saving digital images, uploading photos and product information to e-bay website.
- Ensure adherence to environmental management and systems.
- Maintain eCommerce customer relationships by helping to process client quotations
- and transactions.
- Assist Manager with special requests (i.e. expedited orders, sample requests, etc.)
- Ensure all processes are completed in the absence of the Manager.
- Maintain a safe, clean, and organized warehouse environment.
- Support management in the pursuit of corporate policies, plans, goals, and long-term objectives.
- Foster a great place to work environment, encouraging accountability, open communication, teamwork, and a commitment to serving the customer.
- Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
- Perform all other duties as assigned by management in a professional and efficient manner.
- Ensure that company’s reputation and image in the community is consistent with Hutson Inc. Core Values.
Qualifications
- High School Diploma or equivalent experience is required.
- Basic computer skills.
- Strong written communication skills.
- Must be familiar with key internet sites including E-bay and Amazon.
- Must be flexible and willing to learn.
Additional requirements
- Valid Driver’s License preferred.
- Forklift Certification
Benefits
- Competitive wage paid bi-weekly
- 401(k) plan with company match
- Healthcare (medical, dental, vision)
- Company-paid term life insurance plus Accidental Death & Dismemberment (AD&D)
- Company-paid short-term disability
- Health Savings Account (HSA) with company match
- Flexible Spending Account (FSA)
- Paid Time Off (PTO)
- Paid holidays
- Uniform allowance
- Employee referral bonus
- Employee discounts
- Dependent Care Assistance Plan
- Employee Assistance Program
- Wellness Program
- On-the-job training & skills development
Working Conditions
- General Physical Requirements:
- Medium work: Exerting up to 50 pounds of force of occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Climbing, Balancing, Stooping, Kneeling, Crouching, Reaching, Standing, Walking, Lifting, Fingering, Grasping, Feeling, Talking, Hearing, and Repetitive Motions.
- Visual Acuity:
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines (includes inspection); using measurement devices; and/or assembly of fabrication of parts at distances close to the eyes.
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