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POS-8126

About the team

Our customers love using HubSpot because it’s a crafted product experience that’s easy to use. Our Design System makes up the building blocks of everything we use to build it. Our current system supports a growing organization of over 2,400 product managers, UXers, and engineers. It comprises over 350 coded components represented in Figma, over 300 product illustrations, comprehensive design and engineering documentation, and a lightweight service process. This team owns developing and evolving this system based on the changing needs of our customers. We are shaping the future of our design system that will enable our HubSpot products to be more consistent, and customer-centric with a focus on high-quality and driving customer and business value. We are a multi-disciplinary team of people with diverse backgrounds who like to talk about design thinking and push the boundaries of what is possible. 

About this Role

We’re looking for a systems-minded, product-focused designer to work on our Design System elements, components, patterns, and guidelines. In this role, you’ll:

• Continuously explore design language elements that can be modernized, including typography, color, iconography, data visualization, motion, and sound

• Collaborate with other teams to help them translate the new design language into a modernized component library in both Figma and React code

• Design concepts and flows for themes that provide direction for the product experience and the design system

• Lead component and pattern related projects that drive cohesion across our product

• Design scalable, usable, accessible, and high-quality components, and patterns

• Create and maintain clear, consumable documentation and guidance in Figma and on our website

• Work with designers across the organization to understand use cases and requirements

• Conduct user testing and apply customer insights into intentional, meaningful, iterative design improvements with researchers

• Help maintain figma libraries as this is a shared responsibility across the entire team

• Prioritize and align on projects that are most essential and critical to the outcomes we aim to achieve as a team

• Partner closely with engineering to weigh tradeoffs, make decisions, and ensure quality implementation

• Communicate clearly for diverse audiences and colleagues to create connections and foster shared understanding, accountability, and goals

• Stay curious and in the mode of constantly learning which includes proactive skills development and growth opportunities

What types of problems will you work on?

• Our products support a wide variety of use cases across different types of customers (Marketing, Sales, Service, Ops, etc). We need to design components that account for flexibility but remain opinionated. A key challenge will be boiling down complexity into simple ideas with consumable guidance.
  
  
• We are committed to our foundational components adhering to our accessibility standards. There are multiple big areas to address here starting with color contrast.
  
  
• This team needs to have strong opinions, loosely held. They need to make hard decisions and thoughtful tradeoffs quickly, visibly, and with rigor. Finding the right model for governance, collaboration, and contribution will ensure adoption and adherence to the system.
  
  
• Our products will be going through a transformation and require a high quality bar for consistency and implementation of new design language elements. This team is responsible for ensuring that this can happen across all the entire HubSpot platform. 

We’re looking for someone who:

• Has a portfolio of work that highlights complex design challenges that were solved with strategic UX, interaction, and strong visual design skills
  
  
• Has very strong visual and interaction design skills. You have examples of going deep into the details of UI decisions for things like color, grids, patterns, accessibility, or usability. You understand which modern UI trends add value and which are just a fad.
  
  
• Thinks in systems. You have examples where you’ve applied analytical thinking (breaking things down into smaller pieces) and synthetic thinking (seeing the bigger picture trends amongst the pieces)
  
  
• Has experience with high-quality component development—from component architecture, building components, token strategy, and documentation to support
  
  
• Can elevate design standards with high-quality execution of design elements—from typography, color, and iconography with serious attention to every detail
  
  

• Easily can prioritize your time and work based on impact and results. You’ve identified what work to do based on goals or a prioritization framework. You’ve driven projects from start to finish with clear expectations and on time

• Can collaborate cross-functionally with all teams and disciplines, especially with engineering partners by fostering healthy partnerships and driving alignment

About UX at HubSpot

Our UX team is a passionate and diverse group of more than 200 product designers, content designers, researchers, and design ops folks who build consumer-grade experiences while solving enterprise-level problems. We’re set up to work as equal partners to our peers in product management and engineering. And we design and deliver a crafted experience to our customers by setting a high bar on ease of use. We’re investing deeply in building whole and healthy UX teams across all of our disciplines so we can better solve problems for our customers.

We involve our customers in every step of our development process. And we strive to deliver a B2B product that’s just as easy to use as the best B2C products on the market. When our customers grow, we grow, too!

Want to know more about HubSpot’s design system?

• By the people, for the people: keeping your design system evergreen

• How building a design system empowers your team to focus on people — not pixels

• How to gain widespread adoption of your design system

• By the people, for the people: keeping your design system evergreen

• See all HubSpot UX blog posts

One more thing you should know…

There’s a lot of research showing how marginalized groups of people may not apply for jobs unless they meet 100% (or more!) of the qualifications. We also know that many UX folks come from backgrounds with different experiences that might not seem “standard”—and that’s okay! We really value people who bring unique perspectives and add new knowledge to our team.

But you might not feel like you “check all the boxes” as you read this job post. We get it. And we feel these things ourselves, too. But we hope you’ll apply anyway because we’ll take great care in working with you. 🧡

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. HubSpot is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

About HubSpot

HubSpot helps millions of organizations grow better, and we’d love to grow better with you. Our business  builds the software and systems that power the world’s small to medium-sized businesses. Our company culture builds connections, careers, and employee growth. How? By creating a workplace that values flexibility, autonomy, and transparency. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 3M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every HubSpotter globally who has helped build our remarkable culture, HubSpot has been named a top workplace by Glassdoor, Fortune, Entrepreneur, and more.