We’re looking for a Booking Consultant to create exceptional experiences for clients and tenants. If you’re proactive, client-focused, and excited to make an impact, we want to meet you!
The team
You will be joining the Managed Account Department. The Managed Accounts Department was created 4 years ago and has grown significantly these last years. Managed Accounts are fully focused on providing an excellent service to their clients by handling their inventory and delivering positive results. Their priority is attention to detail and customer satisfaction. As a team of 11, we are eager to learn, grow and above all succeed as a team. We are collaborative, supportive with each other and we achieve all of our goals as one.
The role
You are responsible for generating revenue & maximising conversion for all Managed Accounts. Your responsibility is to maintain our clients’ performance while generating revenue for them and HousingAnywhere.
Responsibilities
- You will be replying in a timely manner to all inquiries received in the profiles of our MAs.
- You will be handling all conversations with great attention to detail and you will be providing our potential tenants with guidance.
- You will always make sure that each client’s document is up to date when it comes to criteria and preferences.
- You will be assisting our landlords/ clients with any before & after booking requests.
- You will be providing critical feedback on the product use.
- You will be assisting with the onboarding of new clients and building a great relationship with them.
- You will be in contact with all AMs in order for the department to acquire new clients.
- You will be testing along with the whole team new features on our product and you will be providing feedback.
- You will be responsible for dividing the workload to the whole team and making sure that all inquiries are handled in time.
- You will be providing personalised consultation to our clients based on the region they operate in.
Your profile
- You are a great team player
- You have great attention to detail
- Energetic, optimistic, and a natural problem solver.
- You have a strong sense of ownership
- Not afraid of taking on responsibilities
- You have affinity / interest in sales
- You do not easily got bored by repetitive tasks
- Available from January 2025 on Saturday and Sunday from 09:00 - 18:00
What’s in it for you
- Diverse international community (46+ nationalities).
- Gym membership discount with GoVital or OneFit.
- Sponsored Dutch or English Language course
- Unlimited paid holidays, minimum-based not maximum.
- Complete coverage for commuting.
- Personal work Laptop
- Pension (contribution) scheme with variable employer & team member contribution with pension provider BeFrank
- Fun team-building and after-work drinks every Friday.
About HousingAnywhere
HousingAnywhere is Europe’s largest mid-term rental platform, covering over 125 cities across Europe and several in the US. With Kamernet and Studapart under its umbrella, HousingAnywhere empowers people to live wherever and however they choose. Through our advanced online platforms, which together attract over 30 million users annually, we connect young professionals and students directly with accommodation providers. Our team of 250 professionals is dedicated to helping tenants find comfort and peace of mind in their rental search, whether they're looking for a home across the globe or just across town.
Our mission
Rent Easy, Live Free.
- Ownership
- We are Enablers
- We are Changemakers
- We are Connectors
If you have further questions, please email Iris at i.fernandes@housinganywhere.com
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