Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes.

We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.

We also offer:

  • A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
  • Paid holidays and flexible, take-it-as-you-need-it paid time off 
  • Equity in a rapidly growing startup backed by top-tier VCs
  • Monthly tech reimbursements
  • A culture built on innovation that values big ideas, no matter where they come from

The Role: Group Product Manager - Fintech

Housecall Pro is looking for a Group Product Manager to drive the continued expansion of its financial technology solutions. As a Group Product Manager on the Fintech team, you will be part of building a best-in-class financial institution for Pros - across payments, banking, lending, and more - all embedded within the software platform they already use every day. In this particular role, you will focus on developing a bill pay solution that streamlines and automates business-to-business (B2B) payments for our Pros. Bill pay - and B2B payments broadly - is one of the biggest opportunities in fintech and a purpose-built solution for our Pros is your chance to build a unicorn inside an already fast-growing startup. 

As Housecall Pro endeavors to build this new product, we’re seeking a Group Product Manager with passion and experience building something from the ground up - including foundational research, a big vision, thoughtful strategic planning and a sense for iterative launches. As a Group Product Manager, you will have 1-2 direct reports, and be responsible for leading a squad. By joining our team, you will be signing up to grow personally and professionally, and to help others do the same. 

The essence of a Product person at Housecall Pro is someone who is smart, curious, adaptable, and empathetic - and who is motivated to make a big impact on the customers they serve and the people they work with. 

 

What You'll Be Doing:

As a Group Product Manager, you will be empowered to Think, Explore, Plan, Build, and Launch & Learn alongside key stakeholders.

  • Think. Identify market opportunities within financial services, and define product vision and strategy
    • Conduct in-depth interviews, surveys, and competitor research
    • Analyze customer and business data
    • Write and present strategy and product overview documents 
    • Conduct thorough market and competitive analyses
  • Explore. Collaborate with key cross-functional stakeholders (PM, Design, Engineering, Strategy and Operations) to develop and validate compelling solutions to the problems/opportunities in your product area 
    • Support Product Designers with sound design instincts and clear thinking
    • Co-create event models and user flows
    • Collaborate with Design and Engineering to develop wireframes
    • Partner with business and go-to-market functions to refine product positioning, pricing, risk management, and operational requirements  
    • Conduct user testing to validate solutions
  • Plan. Effectively plan how to go from idea to delivered product and communicate that plan to others
    • Create, update, and communicate roadmap
    • Plan day-to-day operations of the product team
  • Build. Drive the execution of building features and functionality by doing whatever is needed to keep momentum going alongside stakeholders
  • Launch & Learn. Pull together everything needed to effectively launch, measure, learn, and iterate quickly to improve the product and its performance
    • Create measurement plans to monitor feature adoption and usage, and financial performance
    • Determine interview launches for the new product, including: alpha, beta and general availability features.
    • Co-create go-to-market plans and collaborate with Marketing and Operations to execute them
    • Rapidly develop post-launch product iterations to gather quick learnings and make product improvements

 Qualifications:

  • 6+ years of experience in product management
  • Prior leadership experience
  • Deep understanding of Product Management processes
  • Experience in highly performing product organization
  • Experience creating product roadmaps and driving product strategy for new products
  • This role is working with an offshore engineering team, so we are looking for a candidate who works eastern standard time working hours.

Founded in 2013, Housecall Pro champions home service professionals by giving them the tools to work simpler and grow smarter across all aspects of their business. Our core SaaS software platform helps Pros with scheduling, dispatching, job management, invoicing, payment processing, marketing, and more. We support more than 20,000 businesses and have over 400 ambitious, mission-driven, genuinely fun-loving employees in San Diego, Denver, and all over the world. If you want to do work that impacts real people, supported by a team that’ll invest in you every step of the way, we’d love to hear from you.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment for all employees with equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Housecall Pro is an equal opportunity employer; committed to an environment free from discrimination, harassment, and retaliation. #LI-SG1

Location Dependent Information

This role is open to candidates inside and outside of Colorado, but for those hired in Colorado the expected salary range for this role is $160,000-$175,0000. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. And the salary range for successful candidates outside of Colorado may differ based on location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.

Apply for this Job

* Required
  
  


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Housecall Pro’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.