• This full-time role is open to either our San Francisco, New York or Minneapolis locations  
  • At Hotwire the role of Senior Account Manager may be titled Senior Account Supervisor at other agencies

About you...  

You’re an orchestrator and a driver.  

Tech is your sweet spot and you have experience with B2B clients. You have strong media ties with reporters at business and technology publications. You understand the nuances of tech and can navigate through the weeds to capture the real story.  

You thrive on owning client relationships and setting integrated communications strategy. With support from your team, you’re known for executing flawlessly.  

You use your creative skills to push boundaries and surpass campaign objectives. With you at the helm, your teams solve real business problems that challenge the status quo. You firmly believe the teams’ wins are your wins. 

If this sounds like you, please read on… 

About us... 

We are the pre-eminent global marketing and communications consultancy. We are a group of expert communicators who are fanatical about tech and are here to help businesses ignite their possibilities. Our local experience and global scale allow us to deliver bold but pragmatic comms guidance to tech companies all over the world. 

When you work with us, we connect and support you in a way that allows you to achieve limitless success and career growth. For years now, we’ve been named a Best Place to Work by PR Week, PRNews and Crain’s New York. 

We are connected, ambitious and curious, but most of all we are one team working together to be the global alternative. 


We are looking for an exceptional person to join our North America team as a Senior Account Manager.  

Senior Account Managers are the heart of any client team. They make sure things are done properly, that the team is delivering on campaign plans – short and long term – and that the client is happy. They are organized, thorough and motivating. The best SAMs go above and beyond expectations, taking on important supporting roles in new business and agency life and thinking up targeted and creative ideas for their clients.  

The Senior Account Manager is a role model for their junior staff and is seen as their day-to-day point of contact and ‘go-to’ person for clients. They lead client calls, oversee all client programs and initiatives and know when to escalate or flag something up to leadership when the situation calls for it. They may also manage one or more direct reports, helping shape their career and providing guidance for reaching personal and professional goals. 

Daily, you will:  

  • Manage multiple client accounts and successfully meet budget requirements 
  • Lead strategy and planning for your teams, with help from senior leadership
  • Drive creativity within your teams, always pushing the boundaries of what can be delivered
  • Demonstrate account ownership and seek organic growth opportunities
  • Problem-solve client and team challenges to push plans forward and meet results
  • Mentor and manage junior team members and be an effective skills trainer
  • Develop and maintain positive relationships and open communication with day-to-day client contacts
  • Deliver assigned objectives on time and within budget
  • Volunteer time to serve other teams or new business efforts to maintain full utilization 

You’ll Bring: 

  • A love for storytelling and media strategy and relations
  • A minimum of 4-5 years of experience, most recently as an agency Account Manager or Account Supervisor, or in-house communications manager
  • Deep experience in technology industries such as enterprise, consumer, cybersecurity, fintech, software & services, IT & infrastructure, digital commerce, etc.
  • Hands-on experience managing and mentoring direct reports and cross-functional teammates (preferred)
  • Integrated communications/marketing and corporate communications experience preferred, but not required 

Why Us: 

  • A robust learning & development program  
  • Understanding that life doesn’t always fit around the 9-5; and that work/life balance is crucial 
  • Competitive benefits – medical, time off, 401K, wellness, monthly allowances, etc. Freedom and support to be limitless within the business 
  • Paid 6-week sabbatical after every 4 years 
  • A Connected, Curious, Ambitious and friendly One Team culture (our values)
  • An exciting and rewarding long-term career, bringing constant challenge and fresh opportunities as you develop
  • The opportunity to have global reach and truly own your career. We support our staff to create the career they want and we'd love to talk to you about what's possible 

At Hotwire, we engage in Thoughtful Working, which encourages our employees to work in the best possible way for our clients, our team and ourselves, every single day. 

Compensation Range: $74K-$110K, depending on location and level of experience. 


Apply for this Job

* Required
resume chosen  
(File types: pdf, doc, docx, txt, rtf)
cover_letter chosen  
(File types: pdf, doc, docx, txt, rtf)

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Hotwire - US’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Please reach out to our support team via our help center.