Claims Specialist I responsibilities are to support processing of claims for life insurance benefits, verify policy information, prepare claim file and review for appropriate payment of life insurance proceeds.
Responsibilities:
Demonstrate and apply knowledge of industry requirements for payment of life insurance benefits, in accordance with SOP guidelines, state, IRS, claim administration practices and policy/contrary provisions.
Consult with legal and tax business partners in a professional manner regarding claim issues.
Execute Horace Mann Claims Promise Fulfillment process for agent benefit delivery.
Knowledge of products, systems, and software including Mainframe, CK4, LifePro, AIMS, Onbase, Web Transactions, Page Center, and Microsoft office.
Part of a flexible work group to maximize workflow efficiencies and ability to operate in a fast paced, standard driven, customer focused environment, while effectively utilizing telephony and claims administration systems.
Identify SOP deficiencies and recommend corrections.
Achieve or exceed service stands and productivity and quality goals.
Perform additional support tasks such as cross-training, reporting, testing, and research.
Recommend and implement process improvements.
Strong understanding of internal accounting and ability to conduct research related to assigned transactions.
Requirements:
H.S. Diploma or GED Equivalent, required.
Claims processing knowledge and experience.
Analysis and problem-solving skills.
Ability to manage multiple priorities.
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Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we’ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we’re publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.
We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.
EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status