Horace Mann Educators Corporation offers insurance and financial products to educators and those who serve the public. We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. Our tailored offerings include special rates and benefits for educators, as well as the insurance we’re known for to help protect what they have today and the financial products to help prepare them for their futures.

The Role

Our Addison, TX team is seeking an Operations Audit Specialist to join the Supplemental & Group segment. Working within our hybrid model from this office, you’ll be onsite every Tuesday alongside the rest of the team and working from home most other days, focusing on audits surrounding the Claims, Policy Owner Services (POS), New Business, and Customer Care portions of the corporation. The goal of this position centered around working collaboratively with these departments to ensure that you’re processing the data effectively and presenting your findings in a meaningful way. As an Operations Audit Specialist, you’ll be utilizing any industry experience you have with Perceptive and LifePro software to ensure that all reports are accurate, all internal records are meticulously up to date in the Nolan Audit Database, and your daily functions comply with regulations and standards throughout your performance of these processes.


  • Operating within a more floating model, work in this position will work alongside POS, Customer Care, Underwriting, and Claims departments.
  • Perform detailed review of pre-determined audit samples, pulling from our internal systems, then compiling spreadsheets to input the data into Nolan.
  • Train on different team members’ programs and processes to serve as cross-functioning coverage throughout the Quality Audit department.
  • Generate reports for and analyze the information from the Nolan Audit Database to be shared with the Quality Audit Manager.
  • Finetune processes performed within the role to ensure maximum efficiency and effectiveness within the position.
  • Pull daily reports from Perceptive of claims, New Business, and Waiver of Premiums that were processed and linked the previous day.
  • Prepare and present reports based on customer feedback for management to identify issues and areas of performance improvement.

Role Requirements

  • High school diploma or GED equivalent for education.
  • Task-oriented with the ability to hone in on prioritizing within the department of focus.
  • A minimum experience of up to 10 years, with newer graduates encouraged to apply!
  • Working knowledge of audit processes and techniques to be able to identify department needs and make informed recommendations.
  • Practical understanding of New Business, Policy Owner Services (P.O.S.), Claims, Customer Service, and other areas of focus for auditing purposes.
  • Ability to prioritize division of focus alongside fellow team members, while anticipating different division’s needs.
  • Functioning knowledge of auditing concepts and the necessary applications with programs ranging from Microsoft Office, LifePro, Perceptive, and Nolan Auditing Database.
  • A problem solver and analytical thinker with a focus on work being thorough and accurate.
  • Fantastic communicator, as we are a company of all personality types and backgrounds, so an ability to communicate with colleagues and customers alike is a must.
  • Detail-oriented and organized to prioritize work and time effectively.
  • Being open to growth and learning new skills is an essential part of the mentality we cultivate in cohesion with our customers - America’s Educators!




Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we’ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow.  And with our broadened mission has come corporate growth:  We serve more than 4,100 school districts nationwide, we’re publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.

We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs.  We help educators identify their financial goals and develop plans to achieve them.  This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.

EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

For applicants that are California residents, please review our California Consumer Privacy Notice

All applicants should review our Horace Mann Privacy Policy

Apply for this Job

* Required

resume chosen  
(File types: pdf, doc, docx, txt, rtf)
cover_letter chosen  
(File types: pdf, doc, docx, txt, rtf)
When autocomplete results are available use up and down arrows to review
+ Add another education

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Horace Mann ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Enter the verification code sent to to confirm you are not a robot, then submit your application.

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.