KEY JOB FAMILY RESPONSIBILITIES (Essential Job Functions)
- Infrastructure lifecycle of hardware and supported commercial off the shelf products.
- Maintain infrastructure, including upgrade, enhancements, patches and modifications.
- Diagnose and resolve system problems.
- Ensure system and network performance, reliability, and quality
In office position - can be based in Dallas, TX or Springfield, IL
ADDITIONAL INFORMATION
- Work cross-functionally to assist with problem solving and project plan activities.
- Respond to inquiries, requests in a timely fashion.
- Team focused.
- Effective written and verbal communications in a professional manner to management, business partners, associates, and external resources.
- Key Focus Areas
- Distributed Systems Engineering
- SAN Engineering
- VMWare management and configurations - VCenter, Zerto disaster recovery, Cohesity virtual clustering
Mid-level role; capable of operating autonomously on many infrastructure deployment and maintenance activities.
- Expert level knowledge and experience in VMWare ESXI O/S and vCenter upgrades.
- Expert level knowledge and experience in Zerto DRaaS configuration and upgrades in a VMWare environment.
- Assist with build out of infrastructure by gathering information, performing analysis, and eliciting the details of user requirements in discussion with users.
- Complete design, documentation, process development, testing and debugging tasks working within a team.
- Support infrastructure and associated software by fixing problems tuning performance and making enhancements.
- Develop and implement infrastructure optimization projects and solutions including enhancements and upgrades.
- Able to plan and lead small to medium size projects including coordination with other necessary groups.
- Works with others, provides feedback and guidance to less experienced technologists.
- Knowledge of Disaster recovery technology, process and procedure necessary to support the company and related infrastructure in the event of a disaster. Capable of creating necessary documentation to support recovery efforts.
- Advanced knowledge of infrastructure lifecycle and project life cycle principles.
- Advanced infrastructure knowledge in applicable hardware, operating systems and/or advanced knowledge of configuring systems, appliances or software in support of critical infrastructure to support the business's mission.
- Advanced level knowledge in applicable scripting languages for the key focus area technologies supported.
- Storage management - NetApp, Nimble SAN
- Server Hardware - Server configuration, Disk array management, SAN volume configurations
- System backup and disaster recovery - Cohesity, vRanger, Netbackup
- DFS File share management
- New Server O/S builds
- Server O/S upgrades, replacements and retirements
- Application migrations
- Change Review Board consultations
- Cloud Environments - AWS and Azure
- Server Patching Management - BIGFIX
- After-hours on-call support
Experience and Education Expectations:
- 4 year degree in applicable field (preferred)
- 4-6 years applicable work experience in applicable field.
Base level certification in a key focus area desired, (if applicable
#IND1
#VIZI#
Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we’ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we’re publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.
We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.
EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
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