Are you passionate about operational excellence, innovation, and leading teams in a dynamic environment? If so, we are excited to meet you!

We’re Honorlock, the leading online proctoring solution supporting over 300 institutions worldwide. With a growing team, cutting-edge technology, and strong funding, we’re transforming the education space by enabling secure and accessible testing experiences for millions.

Who We Are

At Honorlock, we combine live proctoring with advanced AI to safeguard exam integrity while providing an exceptional experience for test-takers. Rated the #1 online proctoring service on G2, we empower institutions to expand their offerings, enhance learning, and achieve better outcomes.

We’re passionate about innovation, customer satisfaction, and building a team that supports educational opportunities for all.

About the Role

As a Sales Engineer - Europe, Middle East and Africa (EMEA) , you will work directly with customers and provide support to Regional Directors in the sale of Honorlock’s products and services to clients in the EMEA region.

Key Responsibilities

As a Sales Engineer, you will support Higher and Professional Education prospects and customers by:

  • Supporting Regional Directors and Customer Experience Managers in selling and renewing Honorlock’s products and services  
  • Partnering with customers to create and execute implementation and adoption plans
  • Partnering with prospects to ensure Honorlock pilots provide successful milestones to meet the prospect's goals
  • Partner with RFP Manager to support RFP responses
  • Work with sales team members to identify and qualify business opportunities, identify key customer technical objections, and develop strategies to resolve technical blockers.
  • Serve as the first level of contact for technical knowledge and resources for the sales team members.
  • Serve as the liaison between the prospect, sales, and customer success.
  • Manage functional resources to design and implement successful concept programs directly with prospects
  • Leverage technical, operational, and sales/consulting expertise to support the sales opportunity and determine the best solution to maximize ROI
  • Condense technical requests for enhancement into actionable product functionality requests
  • Assist sales in customer meetings to answer technical questions from decision-makers
  • Work to document project updates appropriately within the CRM tool
  • Assist with the writing of responses and ongoing updates specific to product enhancements for RFIs/RFPs
  • Be an SME for Honorlock products, functionality, and technical integrations
  • Assist with customer calls during normal US business hours, and outside of those hours during peak selling seasons
  • Assist with completing security, privacy, and technical documentation
  • Be comfortable speaking to customers with a wide range of technical backgrounds - knowing when to dive into more technical detail for certain people versus staying surface level for others
  • Assist with integrating, managing, and leading sandbox and technical testing environment for prospects 

Qualifications

  • Located in the United Kingdom
  • Bachelor’s Degree Business, Marketing, Education, or a related field
  • 5+ years experience within Sales Engineering or related role in a SAAS or educational technology environment preferred
  • Strong presentation skills via web conference or in person
  • Excellent time management, prioritization, and communication skills
  • Ability to create structure and design effective processes
  • Passion for technology
  • Self-motivated and resourceful
  • Contribute to a fast-paced, rapidly growing startup culture
  • Embrace the chance to tackle a wide variety of daily challenges and be flexible to adjust to changing priorities
  • Proficient in Microsoft Office Suite & Google Suite
  • Ability to travel nationally 35 to 40% of the time to meet with prospects and clients

Why Join Honorlock?

At Honorlock, you will play a pivotal role in shaping the future of online education while growing your career. Our innovative platform, collaborative team culture and dedication to excellence create an environment where your ideas and leadership will have a lasting impact. Join us and help improve educational opportunities for millions worldwide!

  • Unlimited PTO
  • Remote-first company
  • Choice of company-issued laptop
  • Healthcare benefits 
  • Company matched 401k

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