About us:

Our mission is simple—we’re changing the way we care for our parents so they can live safely at home as they age. But how we accomplish our mission is anything but simple. Every day, we’re solving complex problems that don’t come with a playbook. Sound exciting? If you’re someone who shares our core values—Care Starts with Connection, Great Solutions Demand Empathy, When You Grow We Grow, Our Differences Propel Us—let’s talk.

Founded in 2014, Honor is now one of the fastest-growing, non-medical home care companies in the U.S. Why? We realized that by combining our amazing technology and operations with the local, personal touch of our partner agencies, we could make real progress transforming this fast-growing, $30BN industry. Honor’s unique approach is driving our leadership as an innovator—and our rapid growth. We have cutting-edge machine learning, a beautiful, well-designed app, and industry-leading design, paired with a strong sales, marketing, and support engine. But we're not a tech company, we're a human company. The technology we design just helps our people be even better at their jobs.

About the Work:

We're looking for an amazing Business Development Advisor to join our team in the Chicagoland area. We work in a fast-paced, team-driven environment that allows us to deliver the best care to our seniors and their families. In this role, you'll be responsible for improving the quality of life for seniors in your area.

Please note that this position is located in the Chicagoland Area due to consistent and continued commitment to travel to the desired account locations. 

About the Role:

This role is designed to build referral partnerships with skilled nursing facilities, independent and assisted living settings, hospitals, as well as with case management firms, home health agencies, physicians, fiduciary institutions and other local healthcare partners across the entire continuum of care. These partners will in turn trust and refer families to you who may need various levels of in-home care. We work in a fast-paced, team-driven environment that allows us to deliver the best care to our older adults and their families. You will also be cross trained in performing in-home sales consults with families. This is a metrics-driven position, where you will be responsible for managing a growing book of business, and compensated accordingly.

If you are looking for a role where you can truly make a difference in the home care space, we invite you to apply!

Responsibilities

  • Willingness and ability to travel 90% of the time throughout the Suburbs & Chicago (Counties including DuPage, Cook, Lake, Will)
  • Gain deep knowledge of All Trust/Honor services and policies
  • Establish/cultivate/maintain relationships with referral partners such as such as discharge planners, social workers, case managers, fiduciary representatives
  • Appropriately track and log sales activity in CRM 
  • Educate potential partners on the value of All Trust/Honor’s services
  • Attend networking/partnership events (meetings, presentations, health fairs, etc.)
  • Social media posting/maintenance
  • Keep updated on industry knowledge
  • Work across sales teams and company orgs to ensure goals are met
  • Visit clients in their homes and facilities to perform consultations
  • Represent All Trust in face to face contact with potential care recipients
  • Evaluate client's suitability for in-home care and their level of need; a guide and tailor the best care program with them and their care manager (family, friend, etc)
  • Coordinate with client’s care team post-assessment to coordinate care
  • Participate in proactive service recovery visit
  • Play an important role in providing a best-in-class start of care experience to new clients.
  • Develop a clear care plan with the care recipient and their care manager (family member, spouse, friend, etc.)
  • Assess client's activities of daily living and advise client on best program for care
  • Complete online electronic forms and applications related to client's health status, diagnoses, medications and other pertinent factors
  • Communicate regularly with All Trust/Honor staff to review problems or unique issues

About you:

To succeed in the role, you’ll need:

Marketing/Sales

  • Bachelor's degree or at least 5 years of marketing/sales experience
  • 2+ years of experience in the healthcare industry
  • A proven track record of meeting sales goals, comfortable with a quota and metrics driven objectives 
  • Able to focus on top level revenue growth and the levers needed to pull or maintain to achieve this
  • Excellent selling, organizational, and problem-solving skills
  • Outstanding interpersonal skills, approachable, detailed orientated, respect and fondness for seniors
  • Experience recording weekly activity, Salesforce/CRM experience a plus
  • Ability to work proactively, independently, and reliably under tight time frames in a fast-paced environment
  • An ability to learn our business, understand our culture, and foster a similar spirit of learning and continuous development in others
  • Experience working in a professional setting where you’ve demonstrated being caring, patient, empathetic and sincere
  • Ability to work proactively, independently, and reliably under tight time frames in a fast-paced environment

      Consultations

  • Experience building rapport in a short time frame
  • Ability to operate independently 
  • Caring, patient, empathetic demeanor

       Nice to Have

  • Prior experience with assessments or patient intake
  • Working knowledge of chronic health condition terminology
  • Understanding of non-medical home care
  • Nursing, social worker or caregiving experience a plus

What’s next?

Honor is remote friendly! We're hiring across the U.S., with an entirely virtual interview and onboarding process. No roles will require permanent relocation, but as conditions allow, we'll have office space for in-person collaboration in our San Francisco Bay Area, CA and Austin, TX hubs. If you're looking for a great job that offers you the opportunity to work from home, we'd love to talk to you.

Want to know more about why Honor is a great place to work? Check out our perks!

This role doesn’t sound quite right? Send this application to a friend who may be a fit and check out our other available roles!

Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief. 

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