Founded in 2014, Honor is now one of the fastest-growing, non-medical home care companies in the U.S. Why? Because we realized that by combining our amazing technology and operations with the local, personal touch of our partner agencies, we could make real progress in transforming this fast-growing, $30BN industry. This unique approach is powering our huge growth - we have cutting-edge machine learning, a beautiful, well-designed app, and industry-leading design, paired with a strong sales, marketing, and support engine.
Honor’s mission in life is big, really big. We want to make sure our parents, your parents, and everyone’s parents can age at home with joy, comfort, and grace. We are looking for a dedicated and amazing Agency Administrator to join our team. This individual will work with our agency director to manage the daily operations of home health care agency. They will also supervise the coordination, evaluation and planning of home care and dementia services.
- Conduct patient visits and assessments as needed and coordinate with families / partner agencies to develop care plans
- Assist care operations team in managing escalations / issues
- Develop and administer on-going training for care professionals to meet agency state compliance requirements
- Train and onboard new care professionals
- Act as compliance liaison to support leadership with ongoing licensure, audit, and emergency response requirements
- Ensure agency policies and procedures and industry standards and regulations are followed including AHCA audit preparation and management
- Ensure the completion, maintenance and submission of reports and records as required by the AHCA
- Own the new hire on-boarding process, including keeping up to date job descriptions, conducting local new hire orientations and ensuring all necessary paperwork is diligently tracked and completed.
- Coordinate staffing and scheduling activities.
- Education and/or Experience: Associate’s degree (A.A.) or equivalent from two-year college or technical school; three (3) years nursing experience, with at least one (1) year acute care setting preferred; or equivalent combination of education and experience.
- Minimum of one (1) year home health experience with a thorough understanding of State, Federal and Joint Commission Home Health Agency Regulatory Standards preferred.
- Valid Florida license as a Registered Nurse
- Knowledge of other health care disciplines and their role in client and family care.
- Knowledge of nationally recognized standards of dementia care and care plans.
- Knowledge of the local market and how Honor can best bring on and retain the best caregivers in the region.
- Knowledge of principles and processes for providing client and personal care services, including needs determinants, meeting quality standards and evaluation of client satisfaction
- Knowledge of clerical procedures such as maintaining records and completing forms
- Excellent interpersonal skills and ability to communicate effectively
- Demonstrate proven decision making skills
- Able to monitor and assess employees, clients and effectiveness of service
- Able to anticipate future needs
- Able to identify problems and determine effective solutions
Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.