honestbee is a more than just a grocery delivery app. We are Asia's leading online concierge and delivery service for all your lifestyle needs. We take care of those time-consuming daily chores and create time for you to spend doing what you love and care about. With our technical expertise, data-fuelled operations and our network of partners, people experience how life’s just easier with honestbee.
Now, honestbee Philippines is building out a last-mile logistics services team to service eCommerce clients across the region.
The world’s most convenient services marketplace.
Provide positive social and financial impact on the lives and businesses that we touch
Three months at honestbee are like a year at any other company. Things move fast. You learn more, you accomplish more. Our teams come from a diverse range of cultures, giving us a competitive edge when working across SE Asia. We are looking for people who are excited about empowering communities as much as we are.
Solving the riddles of e-Commerce and logistics. We work on practical solutions for the real world and we are obsessed about building a platform that awes and delights our customers - that’s our commitment to them!
Dare, try, do - we encourage our people to innovate from within and we will never ever stop experimenting and taking risks. If all that makes you buzz in excitement, come join our ambitious, strong-minded and determined team that takes both work and play seriously.
You will be part of a fast-paced eCommerce last mile logistics team orchestrating seamless communications between our drivers & riders on the ground, delivery end recipients as well as the operations team from some of our largest clients. You take pride in making sure that every parcel gets successfully delivered no matter the complexity or limitations faced and you work towards overcoming these challenges.
Your role is crucial in ensuring that our clients never fail their customers and more importantly, our drivers/riders gets to earn more income to improve the lives of their families through your meticulous planning, daily coordination work and continuous process improvement efforts to strengthen the logistics capabilities of the team.
What you'll be doing
- Manage and dispatch packages through a robust system to manage riders and customers
- Communicate with the riders, treating them as our customers but at the same time, managing as part of our employee
- Coordinate and gather information as needed to help management build and enhance systems within your job scope
- Analyze and implement order management and bundling based on data and demand
- Understand the service area of Metro Manila to make sure pickup and delivery is as efficient as possible
- Coordinate with partners to ensure pickup time, managing expectations and work load
- Review and analyze maps, routes, and help integrate knowledge into the system and processes
- You have more than 2 years of experience in last mile logistics
- You have a proven record of managing complicated systems and processes
- You are motivated to your works and willing to share
- You enjoy working in a start-up and open environment
- You take pride and ownership in your work
- You are self-motivated and work well under pressure
- A diploma or degree in logistics will be advantageous
- Able to speak both Filipino and English
Join our honestbee family. Nothing makes us more proud than seeing our people prosper in their careers and set themselves up for success. honestbee will take you to places - that’s our commitment to you!