honestbee is Asia's leading online concierge and delivery service for all your lifestyle needs. With our technical expertise, data-fuelled operations and our network of partners, people experience how life’s just easier with honestbee.
We are solving the riddles of eCommerce and logistics, connecting online to offline to create seamless experiences. We work on practical solutions for the real world and we are obsessed about building a marketplace for services that awes and delights our customers - that’s our commitment to them!
What you’ll be doing:
- Oversee all front and back of the fine dining restaurant operations
- Secondary roles to support the service managers and team when no event are booked
- Ensure customer satisfaction through promoting excellent service
- Respond to customer complaints tactfully and professionally
- Maintain quality control for all food served
- Analyse staff evaluations and feedback to improve the customer’s experience
- Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
- Oversee health code compliance and sanitation standards
- Look for ways to cut waste and decrease operational costs
- Generate weekly, monthly, and annual reports
- Train new employees and provide ongoing training for all staff
What are we looking for:
- At least 6-8 years’ experience in a well-established restaurant or full-service hotel and/or minimum of 2 years in a senior management role (for Assistant Manager)
- At least 3-5 years’ experience in a well-established restaurant or full-service hotel and/or minimum of 2 years in a senior management role (for Service Executive)
- Ability to work in a fast-paced and high-pressure environment
- Able to work independently
Join our honestbee family. Nothing makes us more proud than seeing our people prosper in their careers and set themselves up for success. honestbee will take you to places - that’s our commitment to you!