Homeward is a technology-enabled healthcare provider delivering quality, affordable and comprehensive care to those who don’t have it. Starting in rural America. Today, 60 million Americans living in rural communities are facing a crisis of access to care. In the U.S. healthcare system, rural Americans experience significantly poorer clinical outcomes. This trend is rapidly accelerating as rural hospitals close and physician shortages increase, exacerbating health disparities. In fact, Americans living in rural communities suffer a mortality rate 23 percent higher than those in urban communities, in part because of the lack of access to quality care.
Our vision is care that enables everyone to achieve their best health. So, we’re rearchitecting the way it’s delivered – leveraging breakthroughs in diagnostics, remote monitoring, and a variety of other domains, Homeward is creating a new healthcare delivery model that is purpose-built for rural America and directly addresses the issues that have historically limited access and quality.
Most importantly, we’re aligning everyone’s incentives (ours, partner health plans’, and members’) towards getting and keeping people healthy by taking full responsibility and financial risk for the total cost of each member’s healthcare and outcomes.
Homeward is co-founded by a leadership team that defined and delivered Livongo’s products, and backed most recently by a $50 million series B co-led by Arch Ventures and Human Capital, with participation from General Catalyst for a total of $70 million in funding. With this leadership team and funding, Homeward is committed to bringing high-quality healthcare to rural communities in need.
The Opportunity
Join us in tackling healthcare for rural America! We’re seeking a Product Manager who is passionate about having positive societal impact starting at the local level, solving issues of health inequity for communities that have been perennially underserved.
What You'll Do:
- Help drive product roadmap and execution in line with company objectives for Member Engagement with a goal of engaging members in the relevant type and level of care for their needs
- Contribute to the design and development of personalization of the member journey with a focus on segmentation, lifecycle management, and identifying opportunities to provide personalized care plans and the next best actions for our members
- Ensure we offer a compelling and cohesive end-to-end member experience across multiple channels and touchpoints
- Run experiments frequently and use data to make strategic product decisions
- Own the tech stack for member engagement and identify opportunities to leverage AI/ML to drive future investments for longitudinal member engagement and timely outreach
- Help shape Homeward's product development process as we grow
What You Bring:
- 3+ years of experience building and delivering successful products and showing strong experience with end-to-end discovery and delivery of complex feature sets
- A deep affinity for data-driven experimentation, including hypothesis generation, A/B testing, and results analysis
- Ability to capture insights from experiments' successes and failures and communicate to the broader team
- Meaningful exposure to customer acquisition/growth through a variety of channels
- Demonstrated ability to work closely with cross-functional teams, including Design, Engineering, Engagement, Clinical Strategy, Data Science and Analytics, Commercial, Operations, and external partners and clients
- Ability to break down large-scale projects into manageable parts and develop robust implementation plans
- Exceptional project management skills, with superb attention to detail
Bonus Points:
- Experience working with member engagement products in healthcare
- Experience working in value-based care, home services, rural markets, and/or with older adults
What Shapes Our Company:
- Deep commitment to one another, the people and communities we serve, and to care that enables everyone to achieve their best health
- Compassion and empathy
- Curiosity and an eagerness to listen
- Drive to deliver high-quality experiences, clinical care, and cost-effectiveness
- Strong focus on the sustainability of our business and scalability of our services to maximize our reach and impact
- Nurturing a diverse workforce with a wide range of backgrounds, experiences, and points of view
- Taking our mission and business seriously, but not taking ourselves too seriously– having fun as we build!
Benefits:
- Competitive salary, equity grant, generous paid time off
- Comprehensive benefits package including medical, dental & vision insurance with 100% of monthly premium covered for employees
- Company-sponsored 401k plan
- Flexible working arrangement
Compensation: $110,000 - $140,000 annually. Compensation is based on qualifications, experience, skillset, and location.
At Homeward, a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you have yet to gain experience in the areas detailed above, we hope you will share your unique background with us in your application and how it can be additive to our teams.
Homeward is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Homeward is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
