We are on a mission to empower people to make smarter decisions during one of life’s most important moments: buying or selling their home. By analyzing 30 million+ real estate transactions from 2 million agents across the country, we are able to take an unbiased, data-driven approach to match our clients with top performing real estate agents to meet each of their specific needs. Our algorithm and marketplace solutions guide our clients through every step of the home buying or selling experience. Join us and build the nation's largest and most trusted platform for selling real estate!
Who You Are:
You are a high-performing business “athlete” excited to join a hyper-growth real estate tech startup. As a member of HomeLight's Strategic Operations team, you will work in a highly cross-functional role, connecting with HomeLight's sales team, executive team and technical teams in order to optimize operations by implementing scalable process and product improvements.
What You’ll do:
- Work directly with HomeLight’s executive team to build and run scalable processes to improve the organization's core profitability
- Act as liaison between technical and non-technical internal teams
- Execute a wide variety of projects to improve lead conversion and customer experience
- Become a master of our internal applications and diagnosis escalated sales support issues as they arise
- Engage in brainstorming to identify and develop new strategic opportunities for the business
- Create analyses, metrics, and dashboards to monitor business performance
- Be an all-around team player - as an operator in a growing start-up your responsibilities will constantly be growing and evolving
- High proficiency in both SQL and Excel is a must!
- 2+ years professional work experience in top-tier management consulting, investment banking or a high-growth tech company
- Great verbal and written communication skills and the ability to interact with diverse groups, including senior management, sales team members and engineers
- Great intellectual horsepower and the ability to think through a broad range of business issues
- Excellent analytical skills, including the ability to analyze data, draw conclusions, and confidently offer recommendations based on your findings
- Desire to take a initiative in your role and a eagerness to bend with changes and ambiguity when needed
- Ability to manage, track and prioritize a large number of tasks
- An undergraduate degree from an Ivy League or equivalent university, or minimum 3.8 grade point average from another university a plus
- MBA degree a plus
- Medical, vision, dental, and paternity/maternity benefits.
- Commuter benefits
- Flexible time off policy
- Catered lunches and snacks
- Corporate gym membership
- Company events: happy hours, bowling, bocce league, etc.
To make sure we hire the most qualified people, we have a multi-step interview process which may include interviews, a homework assignment, and a reference check. We’re excited to get to know you and hope you’re ready to give this opportunity everything you’ve got!