HomeLight’s vision is a world where every real estate transaction is simple, certain, and satisfying. We provide software and services to home buyers, sellers, and real estate agents including HomeLight Agent Matching, the investor matching platform Simple Sale, HomeLight Home Loans, and HomeLight Closing Services. Each year, HomeLight helps hundreds of thousands of clients connect with top real estate agents, and it facilitates billions of dollars of real estate on its platform.
About the Position
You are a senior hands-on leader who has experience growing and managing a title and escrow operation on a national playing field. You see a huge need for improvements within Title and Escrow and you are passionate about leading a team that will ace bringing a next generation settlement solution to markets across the country. You will manage your team as they oversee the day to day escrow and title insurance operations of a high volume, multi state purchase escrow and title insurance agency.
This is a very fast paced environment but that doesn't phase you as you know just how to keep the trains running and on time across multiple locations in multiple states!
Bottom line: You will be the one to lead the charge as we craft the Settlement Services company of the future by hiring the most brilliant people in the industry, and equipping them with the best technology stack, to deliver the escrow experience that we all want and need!
You believe you have what it takes to create the settlement services agency of the future.
You are accountable for revenue, increasing the client base, budgets, cost control, profits and sales
The ability to assess and coach other employees to improve their processes and performance.
Develop clear and concise goals and growth plans for multiple offices in multiple geographies.
You love to win.
Essential Duties and Responsibilities
- Work with our technology teams to scope the future of settlement services using the very latest tools.
- Enhance HomeLight’s reputation by creating new and improved processes to create a first rate settlement company of the future.
- Create successful partnerships with our Title Insurance underwriting partners
Build out a team and manage the day to day operations of multiple branch offices operating in multiple states doing purchase escrows and title insurance.
Build relationships with consumers, agents and underwriters daily and provide guidance to agents and consumers on all aspects of escrow and title.
Ensure your team meets compliance in all aspects of company policies and procedures, escrow rules and regulations across multiple state boundaries.
Create quarterly/annual personal development plans, coaching, feedback and written counseling if needed for escrow teams
- Support the branches in maintaining a high level of service and satisfaction to clients
Constantly update your job knowledge by participating in educational opportunities, reading professional publications, maintaining social media networks and participating in professional organizations
Maintain high standard of confidentiality
5 to 10 years escrow or title experience with detailed knowledge of the escrow and title process
Exceptional technical proficiency with escrow and title software. You know the systems so well, that the vendors want your input on how we should configure them.
You are comfortable working across state lines and understand the regional differences for many geographies.
You have exceptional knowledge of title insurance products with deep understanding of the coverage afforded by different products such as; standard policies, extended coverage policies, limited coverage policies, other guarantees, various endorsements, and can identify extra hazardous risks
You can examine complex title orders to determine the conditions of the title and insurability by considering the effect of documents such as deeds, deeds of trust, mechanics liens, tax liens, judgments, assessments, probates and other matters of record
The ability to research and interpret court proceedings, probate cases, bankruptcy filings, plats and surveys
Strong leadership and motivational skills
Excellent verbal and written communication skills required
- Medical, Vision, Dental
- Parental Leave Benefits
- Commuter Benefits
- Paid Time-Off
- Volunteer Time-Off
- Catered Lunches and Fully-Stocked Kitchen Onsite
- Corporate Gym Membership
- Company Events: Annual Retreat, Happy Hours, & More!