At HomeAdvisor we create the digital tools and services that empower millions of service professionals to connect with hundreds of millions of homeowners. We are a dual sided marketplace that nurtures growth of the independent small business and delivers a seamless experience in home improvement. As #1 in the Homeservices category, our tremendous scale is the launchpad to boundless inventions in technology and product!
HomeAdvisor is the self-contained operating business of ANGI Homeservices (NASDAQ: ANGI), a federation of spirited technology companies that build for a better economy. In 2017, Angie’s List and HomeAdvisor combined to create the world’s largest Homeservices marketplace. We love the software that we invent, the millions of service professionals whom we empower and the hundreds of millions of homeowners whose lives we beautify. As a purposeful technology company, we foster a culture of collaboration, and nurture growth through innovation. We are proud to be recognized as a Top Workplace in Denver for 6 years and counting!
Your passion is creating great user experiences through user-centered research and user testing. You thrive in a cross-functional group of creative, driven, smart professionals who strive to be experts in their field. You understand that a great user experience leads to better brand recognition and repeat customers.
You’re the newest member of HomeAdvisor’s Product Design team.
Working at our new Denver headquarters in the Rino neighborhood, you’ll find that HomeAdvisor is an honest, friendly and fun community. This permeates nearly every interaction that we have with each other, our customers and our products.
As a UX Researcher, you will:
Work with internal and external stakeholders to help drive UX research projects from conception to implementation
Plan, design, execute and analyze usability tests at our custom-built usability lab in Golden, CO or within UserTesting.com
Create and analyze results from surveys, interviews and focus groups
Work with and manage third-party relationships
Stay abreast of advances in UX research and look for ways to appropriately integrate these advances into HomeAdvisor’s product life cycle
Express UX research best practices across the company, and share best-in-class usability research methods and concepts with colleagues and staff
What you need to be successful:
3-5 years of experience in UX research and usability
Hands-on experience creating test plans and reports and facilitating usability and/or focus group sessions and interviews
Strong project management skills with the ability to monitor multiple projects simultaneously and overcome obstacles
Must have excellent written and communication skills, and be extremely detail oriented
Superior analytical and problem solving skills
Demonstrated ability to interpret in-depth analyses and uncover actionable insight
High aptitude for learning new skills and the willingness to tackle new challenges
Experience working in small collaborative teams, including working constructively with development teams
HomeAdvisor is a fast-paced yet laid-back place full of passionate, dedicated people. You know you want to check us out. Send us your resume, and we’ll go from there.
If you’re excited about joining a collaborative, high-impact team, send us your resume to start the conversation. If you have questions prior to applying, please join us for one of our weekly chats with the Recruiting team – this is not an interview, but a chance for you to learn more about our business. Visit http://www.abouthomeadvisor.com/talk-to-us to register.