The Wellness Guide will provide an excellent customer experience while assisting in the sales of product.

  • Consistently delivers the ultimate patient/customer experience in all facets from patient or customer entry to exit; ensure each customer receives full attention during their transaction

  • Ensure all guests are greeted as they arrive and when they depart

  • Maintain proper cash handling procedures at all times

  • Ensure POS counters are ready to go when dispensary opens

  • Assist with running side work, stocking and cleaning during all downtime

  • Maintain fully stocked and clean POS counters at all times

  • Ensure opening and closing cleaning and organization is completed

  • Participate in periodic staff cleanings and meetings

  • Adhere to company SOPs

  • Inform management if any product inventory is running low

  • Be on time and ready to work for each and every shift

  • Be knowledgeable about everything and anything cannabis related

  • Be knowledgeable of all specials

  • Read industry publications to keep up-to-date on trends

  • Ensure self and uniform/clothing are clean and professional and all tools are at work station prepared for shift

  • Physical Demands:

    • Daily

      • Stand for long periods of time.

      • Walk or run for long periods of time.

      • Use their hands to handle, control, or feel objects, tools, or controls.

      • Understand the speech of another person.

      • Speak clearly so listeners can understand.

      • See details of objects that are less than a few feet away.

      • Work non-standard and/or weekend hours.

    • Often

      • Use stomach and lower back muscles to support the body for long periods without getting tired.

      • See details of objects that are more than a few feet away.

      • Use fingers to grasp, move, or assemble very small objects.

      • Hold the arm and hand in one position or hold the hand steady while moving the arm.

      • Focus on one source of sound and ignore others.

      • Hear sounds and recognize the difference between them.

      • Be physically active for long periods without getting tired or out of breath.

      • Coordinate movement of several parts of the body, such as arms and legs, while the body is moving.

      • Keep or regain the body's balance or stay upright when in an unstable position.

      • Use one or two hands to grasp, move, or assemble objects.

      • Make quick, precise adjustments to machine controls.

      • Move two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in place.

About You:

General

  • Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations.

Education/Experience:

  • High school diploma or equivalent.

  • Dispensary sales experience preferred

  • Customer Service: 2 years

  • Retail Sales: 1 year

  • Must be at least 21 years of age

Technological Skills:

  • POS

Required Knowledge and Skills:

  • Knowledge of marijuana strains, edibles, extracts and other current products on the market

  • Excellent Customer Service Skills

  • Excellent Communication

  • Attention to Detail

  • Precise Math Skills

  • Organizational Skills

  • Multi-task Oriented

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