About Hightouch

Data Warehouses have become the obvious choice for storing your data from various sources, but once the data is stored, making the data actionable has always been a challenge...until now.

Hightouch provides everything data teams need to put data into action by moving it from your warehouse to the tools your business needs and has become the standard for Reverse ETL, a category we are helping create. Hightouch was founded on the notion that every business team—sales, marketing, support, success—needs relevant, accurate, and real-time customer data in the software they use to talk to customers including CRM, email, and support tools, while giving data teams confidence with developer-friendly tooling that helps them control, monitor, and debug their workflows with ease.

Hightouch is based in San Francisco, is remote-friendly, and backed by leading investors such as Amplify Partners, Bain Capital Ventures, Y-Combinator, and Afore Capital

Who we are:

Hightouch was founded by early engineers at Segment who saw that the future of data and insights revolves around the data warehouse. We are a diverse and quickly expanding team, growing fast and we come from strong data-focused companies. We strongly believe in diverse backgrounds and care less about "years of experience" and more about the impact you are able to make. We value high-trust, low ego, and tons of ownership. You get to control your destiny and shape your future at Hightouch. We’re driven by the delight of our customers and know that our best work comes when we take care of each other and encourage each other to do our best work together. 

If you are excited about having strong internal collaboration, writing quality code, and building products with high customer impact -- this is the place for you.

The Role

We're looking for a product-minded backend engineer to lead the development of extending the Hightouch platform. Our platform consists of integrations for sources of data (databases, warehouses) as well as integrations for all of the places data can be sent to. Each integration in our platform serves as a new use case that Hightouch can solve for. Today, Hightouch integrates with dozens of the most common tools across many categories. However, new and existing customers request integrations every week to expand the capabilities of Hightouch.

While primarily a backend engineering role, you'll channel many different skill sets as part of this role:

  • Product management - ensuring the capabilities of an integration meet the customer requirements
  • Customer success - personally onboarding customers and ensuring that the integration is working for them
  • UX - is the integration clearly documented and easy to use?

The day-to-day will include extending the Hightouch platform with new sources and destinations, adding depth to existing integrations, evaluating UX decisions, and interacting directly with customers.

Requirements

  • You have 1-3 years of programming experience
  • You have JavaScript or TypeScript experience
  • You're driven by getting your work into the hands of happy users
  • You have excellent communication skills and enjoy collaboration with coworkers and customers
  • You strive to write simple, understandable code that others can easily read
  • You have an understanding of key backend engineering and distributed system principles

The following are preferred but not required.

  • Experience with queueing systems such as Kafka or Kinesis
  • Knowledge of various database / storage systems and know when to choose which
  • Advanced SQL knowledge
  • Experience contributing to open source projects

Benefits of Working at Hightouch

  • Competitive compensation and equity packages
  • Health, dental, and vision insurance
  • Flexible vacation time (Unlimited PTO)
  • Ownership of your work, and collaboration with a closely-knit team

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