H5G is looking for a detail-oriented Technical Writer with the ability to work within a cross-functional team dynamic and a strict deadline driven environment. This candidate must maintain strong working relationships with Project Management, Product Owner, Business Development, Developers, and key stakeholders. This individual must help formulate the vision of the Product Owner or Business Owner into cohesive flowcharts, diagrams, and written requirements.

 

Responsibilities:

  • Determine business operations for projects by understanding and documenting business functions, gathering technical information for those business functions and relaying to the team.
  • Work with Product Owner/PM and Business Development team to define project/system scope, requirements and overall user experience that satisfy client requirements (internal and external) and translate into functional specs in confluence
  • Evaluate and document risks and alterative solutions with the ability to communicate relevant information to developers and project management
  • Own and manage functional and technical documents on Confluence
  • Construct workflow charts and diagrams(modelling in Lucid Charts or visio); studying system capabilities; writing specifications with expected solutions/acceptance criteria in Confluence and in Jira (Epics/Stories).
  • Execute and own research initiatives and the analysis and resolution of technical issues, resulting from operational control breakdowns.
  • Detail oriented and be able to think of all the scenarios for functional and non-functional requirements

Requirements:

  • 3+ years of Product Management, Production, or Technical Writer experience that required detailed documentation, feedback collation, and/or organization of iterative designs or product requirements into a digestible format for all teams. 
  • Experience working at a mobile development company or game development company
  • Experience working within SCRUM/KANBAN a must. Must be able to work in an accelerated work environment.
  • Bachelor’s degree or equivalent work experience
  • Must have 3+ years’ experience using Atlassian suite of tools (Confluence/Jira/Lucid Charts)
  • Outstanding organizational and communication (written and verbal) skills
  • B2B operations experience a huge plus

 

Skills:

  • Outstanding organizational and communication (written and verbal) skills
  • Strong UML modelling experience. Experience with Mindmap, Lucid Charts.
  • Strong knowledge of the overall AGILE SDLC
  • High level of proficiency with MS Office Suite (pivot tables, complex functions; VBA preferred)
  • Familiarity with SQL a plus

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