hear.com is the fastest-growing hearing care company globally. We are driven by our belief that every person should hear well to live well. With our unique digital business model, we have changed the way hearing care is provided. We are a profitable global health-technology company with origins in Europe. Since starting our journey in 2012, we have helped over 200,000 customers get on the path to better hearing. In just 9 years, we have grown our team from 2 to over 1,500 people. We work hard and play hard in 11 international locations from Miami to Seoul. We promise to ourselves: to define the future of hearing care, to never be corporate and to always live Day One.
An opportunity to work with happy and grateful customers every single day
A chance to shape the future of a health-technology leader
A unique content-driven, top-performing and family-type work culture
A high degree of autonomy and responsibility from day one
An open-minded and international working environment that fosters creativity
Excellent salary and benefits package with entrepreneurial incentives
During a typical day, you will...
Collect and analyze data to identify sales opportunities, assist with marketing strategies, and forecast market trends. Help lead Junior Analysts.
Develop, evaluate, and improve methods of data collection and analysis.
Prepare complex reports of metrics and analysis, and communicate findings to internal and external stakeholders.
Support management activities and provide direct feedback to sales consultants
Monitor and support call center operations and provide actional business insights on how to optimize performance
Analyzing operational performance in order to create daily, weekly, monthly reports that will provide actional business insights
Develop Salesforce reports for related projects
Bachelor’s degree in Accounting, Finance, Business, Marketing or related degree
2 – 4 years in a Business Analyst or similar role preferred
Strong quantitative and qualitative analytical abilities
Excellent systems skills including Excel & PowerPoint are required
Excellent verbal and written communication skills
The knowledge to perform SalesForce.com administrative functions is a plus
A confident professional who is super analytical and like research, forecasting, problem-solving, data and metrics interpreting, and reporting
An ambitious self-starter – you love the feeling of crossing items off your task list
Organized and detail-oriented, and follow-through is your specialty