Location: Remote within the states of NY, NJ, NC, SC, GA, IL, LA, WA, FL, and NV.

Who We Are:

At Heal, we believe improving health outcomes starts by meeting patients where they're most comfortable: at home. That’s why we provide value-based, in-home primary care to seniors on Medicare and select Medicare Advantage plans. By connecting our compassionate, patient-focused clinical teams with proprietary, tech-enabled solutions, Heal​ is transform​ing​ the way seniors access healthcare.

Our award-winning doctor house call, telemedicine, and remote monitoring solutions serve patients across 8 states including Georgia, Illinois, Louisiana, New Orleans, New Jersey, New York, North Carolina, South Carolina, and Washington. Having served over 250,000 patients and raised over $200MM in investment capital from the likes of Fidelity, Humana, and other prominent financiers, we now have an eye towards rapidly scaling to a position of market leadership.  

At Heal, we believe in creating a culture that is efficient, engaging and full of passion. We take pride in recognizing employees for their hard work and dedication and our CEO is never more than a phone call away. Come help us revolutionize the healthcare experience by putting patients first!

Job Description:

Heal is seeking a Vice President & Medical Director of Risk Adjustment and Coding to oversee medical coding, clinical documentation integrity, quality, and revenue integrity programs for its affiliated medical practices. This individual will report directly to the Chief Medical Officer and will support Heal’s mission of transforming healthcare for seniors through technology-enabled, home-based primary care. The Medical Director of Risk Adjustment and Coding must have ample expertise operating in a value-based care environment, with excellent knowledge of coding guidelines, HCC payment models, and best practices in CDI, auditing, and coding. The ideal candidate will be a physician with a coding background who can assist in bridging the gap between coding and clinical medicine, including developing clinician training on coding/documentation, contributing to the design of our Heal EHR, and serving as a champion of coding/documentation. The individual will help establish system wide coding standards, policies and procedures related to charge capture, and professional coding and billing practices and will oversee a high qualified coding and CDI team. 

Duties/Responsibilities:

  • Optimize Heal’s mid-revenue cycle strategy in support of our mission:
    • Interpret data, financial metrics and provide reporting to executive leadership.
    • Work with leaders and IT to develop KPIs, performance dashboards, and reporting. 
    • Lead annual mid-revenue cycle strategic planning, strategy execution, and implementation of standardized processes and procedures to produce predictable high-quality financial outcomes. 
    • Partner with Chief Financial Officer, product team, engineering team, data science team, and external vendors to optimize revenue collection, both through direct input on revenue cycle management practices as well as changes to mid-revenue cycle implementation. 
  • Develop payer agnostic risk adjustment and HEDIS capture strategy.  
  • Develop coding, audit, and CDI practice standards, procedures, and policy with internal coders
    • Oversee and operationalize coding and CDI programs to drive best practices for complete and accurate documentation of patient health status and demonstrate the exceptional care those patients receive.
  • Lead education programs for clinicians on coding/documentation best practices 
  • Contribute to design of Heal EHR to support accurate and comprehensive documentation in accordance with best practices. 
  • Oversee compliance and appropriate audit programs for all coding quality and CDI activities
  • Oversee our process for medical staff query and follow up where appropriate
  • Develop, scale, and implement outpatient prospective and concurrent coding and CDI processes.
  • As needed, initiate, review, implement, and manage vendors for outsourced coding services. 
  • Assess potential and existing risks in regulatory and/or coding practices and answer questions and resolve coding, documentation and data quality compliance issues identified.

Education and Experience:

  • Must be a physician (foreign medical graduates welcomed).
  • Certified Professional Coder or Certified Risk Adjustment Coder (AAPC CPC/CRC or AHIMA CCS-P). 
  • 5+ years of experience in Medicare Advantage required
  • 3+ years progressive leadership in an outpatient healthcare environment required
  • Excellent leader - experienced and track record in leading remote teams and demonstrates excellent people management skills. 
  • Thorough understanding of the relationship between codes and revenue in the reimbursement process, specifically how revenue is generated from ICD-10CM, CPT, and HCPCS codes.
  • Prior exposure to revenue cycle management and healthcare financial performance.
  • Expert in documentation and coding requirements for professional services.  
  • Expert knowledge of current coding guidelines and federal and state reimbursement program requirements, CMS Conditions of participation, MACs, NCCI edits.
  • Experience in researching complex coding compliance issues and questions.
  • Experience in developing effective education programs for adult learners (coders, clinicians, clinical staff).
  • Knowledge of business ethics and compliance risks and the ability to manage those risks in a dynamic health care environment.
  • Excellent written, verbal and group presentation skills. 
  • Excellent at MS Office Word, Power Point, Excel, and Outlook, or Google Suite of applications.

 

Get Heal (dba “Heal”) recognizes and values the key to success is the experiences and perspectives of people from all walks of life. Heal is proud to be an equal employment opportunity employer to all individual, regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

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