🚀 Why Headout?
What we do is important
In an increasingly digital world, there is a desperate need to augment our human experience by getting us to interact with the real world around us and the people in it. At Headout, our mission is to be the easiest, fastest, and the most delightful way to head out to our next real-life experience. We do this by running a managed marketplace to the world’s most exceptional real-life experiences — from immersive tours to museums to live events and everything in between.
We’ve got scale, fast growth, and solid fundamentals
Headout has served tens of millions of guests from 196 countries (every single sovereign state on the planet) on one of our experiences across 100+ cities in 9 languages. Today, we have sales of 100s of millions of $s a year and are growing rapidly. Contrary to the norm, we deliver this scale and growth while being profitable. We've been unit profitable for 18 months + and have recently turned EBITDA profitable as well. We have raised $60M+ from top-tier investors and are building a durable company for the long term - because that's what our mission needs and deserves.
Now is the right time
While we have a fast-growing business, we are still very early in our journey with a large upside to capture and have a team that is small enough for you to have an indelible outsized impact on our journey. We are not too early, we are not too late.
Our culture
Every place has its own beat and we are no different. We are not the right place for everybody but we are the right place for a certain group of people. Read more about it here: https://bit.ly/HeadoutPlaybook
👩💻 The Role:
Product Design is a fast-growing team at Headout of creative, collaborative, strategic people who care deeply about defining new paradigms for our products. You’ll get to work with a cross-functional team {ex: designer, researcher, and writers} working together to build a global travel platform for the users to rely on Headout to create their memorable moments via experiences.
In this role, you will lead a lion’s share of the product design initiatives right from the word go and while you are at it, elevate our design practices throughout the team. There is a company-wide eagerness to drive strategy through design and You are expected to be the face of it via driving significant areas. You need to be world class in at least one discipline.
🤩 What Makes This Role Stand Out?
- People: You get to communicate org-wide and enable others in your team to communicate with clarity and effectiveness. You refuse to believe that anything is unachievable. You’ll take problems outside your skillset and quickly adapt to solve them
- Craft: A talented systems thinker and problem solver who can connect the dots between various user groups and industry workflows and turn them into simple and intuitive design solutions and flows. Constantly exploring concepts, tweaking flows, or refining designs that represent the big-picture work. You will actively organize for teams around you to participate in user-focused development, advocating for the user at all stages. You will define and improve the styling and experience of your product set by leading and guiding others work, with effective critique.
- Lead: You’ll work to develop good positive relationships and volunteer in initiatives that harness collaboration. You’ll help carve the narrative of the product vision, and design's role within it and present that vision with conviction to stakeholders. You’ll be informally managing a few junior designers.
🎨 What skills & experience do you need?
- You have at least 5 years of experience designing digital products (for Mobile and Web) in cross-functional product teams.
- You own and drive the UX and Product metrics for your team: You take responsibility for the entire design process from initial research, ideation, conceptualization and design, to testing and validation.
- You turn user problems detected across all feedback channels into product opportunities: Work with small multi-disciplinary teams and partner closely with engineering, product, research, and customers to find innovative and practical solutions to design challenges.
- You strive to enhance the delightfulness: You design mobile and web interfaces that are incredibly simple, elegant, and enjoyable for users.
- You always contribute to design excellence and consistency: You are no stranger to working with, and contributing to design systems in your day-to-days. This means documenting it well for the entire team
- Lead and empower your team with UX expertise: You work on conceptual design, research, prototyping, detailed design, usability testing and implementation to support the team.
- Mentor and inspire designers: You actively mentor more junior members of the team and are a strong voice and advocate for design around the company.
- Set high standards for the hiring process: You’re a big part of our interview process and help us to attract top talent to the Design team and ensure we’re always raising the bar whenever we hire.
🥰 Nice to have:
- You have experience working in a start-up or B2C organization.
- You have some history of working on side/hobby/indie projects.
- You have experience working on Framer/Webflow or know to build seamless prototypes.
EEO statement
At Headout, we don’t just accept differences — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our partners, and the community at large. Headout provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. During the interview process, if you need assistance or an accommodation due to a disability, you may contact the recruiter assigned to your application or email us at life@headout.com.
Privacy policy
Please note that once you apply for this job profile your personal data will be retained for a period of one (1) year. Headout shall process this data for recruitment purposes only. Once the relevant job profile is filled or once the time period of one (1) year from the date of the job application has passed, whichever is later, Headout shall either delete your data or inform you that it shall keep it in its database for future roles. In compliance with the relevant privacy laws, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that the processing of your personal data be restricted. If you have any concerns or questions about the way Headout handle your data, you can contact our Data Protection Officer for more information.
