🚀 Why Headout?
What we do is important
In an increasingly digital world, there is a desperate need to augment our human experience by getting us to interact with the real world around us and the people in it. At Headout, our mission is to be the easiest, fastest, and the most delightful way to head out to our next real-life experience. We do this by running a managed marketplace to the world’s most exceptional real-life experiences — from immersive tours to museums to live events and everything in between.
We’ve got scale, fast growth, and solid fundamentals
Headout has served tens of millions of guests from 196 countries (every single sovereign state on the planet) on one of our experiences across 100+ cities in 9 languages. Today, we have sales of 100s of millions of $s a year and are growing rapidly. Contrary to the norm, we deliver this scale and growth while being profitable. We've been unit profitable for 18 months + and have recently turned EBITDA profitable as well. We have raised $60M+ from top-tier investors and are building a durable company for the long term - because that's what our mission needs and deserves.
Now is the right time
While we have a fast-growing business, we are still very early in our journey with a large upside to capture and have a team that is small enough for you to have an indelible outsized impact on our journey. We are not too early, we are not too late.
Our culture
Every place has its own beat and we are no different. We are not the right place for everybody but we are the right place for a certain group of people. Read more about it here: https://bit.ly/HeadoutPlaybook
👩💻 The Role
Join the Inventory Operations Team at Headout, where the primary goal is to seamlessly connect Headout experiences directly with our Supply Partners. In this role, your actions will directly enhance the experiences of both our customers and partners. If you're technologically inclined, thrive on automation, and relish problem-solving each day, this position is tailor-made for you. This role finds its home in Bengaluru. We're on the lookout for candidates who are either from the area or are open to making the move.
🤩 What Makes This Role Special?
- Scale: As Headout expands, your contributions will be pivotal in ensuring that we can accommodate more customers by successfully linking our experiences with our suppliers, minimizing manual interventions.
- Solve: Take charge of identifying connectivity challenges, prioritizing them, and owning the solution from start to finish. Your efforts will significantly influence the experience of Headout's customers and partners.
- Collaborate: Engage with individuals both inside and outside Headout to refine processes and troubleshoot challenges. This includes collaborating with our Market Managers, Engineers, Ops Managers, and Supply Partners.
- Analyze: Delve into reports centered on output and effort metrics, extracting insights that drive strategic actions to tackle pertinent challenges.
💝 What Skills & Experience Do You Need?
- Experience: 1-2 years in operations or as a business analyst.
- Technical Proficiency: A foundational understanding of SQL and Excel.
- Communication: Strong communication capabilities coupled with a history of collaborating with cross-functional teams.
- Data Analysis: Experience in dissecting data sets and crafting optimal solutions to eradicate the core issues.
- Reporting: Skill in generating reports on team KPIs and effort metrics.
Bonus
- Familiarity with diverse automation processes, like API Integrations, across various process modules.
- Hands-on experience with Google Sheets automation.
- Aptitude to work with vague problem statements and the ability to devise solutions backed by sound reasoning.
EEO statement
At Headout, we don’t just accept differences — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our partners, and the community at large. Headout provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. During the interview process, if you need assistance or an accommodation due to a disability, you may contact the recruiter assigned to your application or email us at life@headout.com.
Privacy policy
Please note that once you apply for this job profile your personal data will be retained for a period of one (1) year. Headout shall process this data for recruitment purposes only. Once the relevant job profile is filled or once the time period of one (1) year from the date of the job application has passed, whichever is later, Headout shall either delete your data or inform you that it shall keep it in its database for future roles. In compliance with the relevant privacy laws, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that the processing of your personal data be restricted. If you have any concerns or questions about the way Headout handle your data, you can contact our Data Protection Officer for more information.
