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Industry Services Manager

USA Remote

Our Company

Dermsquared® an HCEsquared company, is the leading education, information, and services platform for dermatology professionals to elevate patient care. We serve our community of Healthcare Professionals by providing practical clinical and non-clinical content through digital and in-person connections. We provide our community with solutions to serve their patients through onsite and digital educational content based on the newest and best therapies and techniques from respected thought leaders in the field of dermatology as well as services to enhance their career trajectories. Our offerings have been proven to enhance clinician confidence, demonstrated by our exceptional audience and partner retention rates for our ecosystem. For more details on our portfolio, visit our website at dermsquared.com. 

 

The Essentials 

This opportunity is only for those looking for a fast-paced entrepreneurial environment who bring a track record of both consistent results and a way of working admired by their partners. 

  • Vision - the ability to zoom out, take a point of view on “What does good look like” and passionately communicate this across and outside the organization 
  • Strategic problem solving - the ability to define how to get to the vision by breaking the opportunity or problem down to simple and executable strategies. Be resourceful and solution-oriented
  • Accountability and collaboration - the ability to take ownership and be accountable for the outcome and motivate others to work effectively across the organization and set clear expectations 
  • Personal grit - the willingness and ability to dive into executional details

 Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time

Job Description 

Title: Industry Services Manager

Reporting to: Chief Customer Officer

Location: REMOTE. Preference for candidates in the Eastern and Central time zones

Dermsquared is seeking a dynamic and results-oriented Industry Services Manager for our Solutions Sales Team. The Industry Services Manager is responsible for driving growth of industry-specific services and solutions tailored to meet the unique needs of our industry partners.

This role requires the ability to align services and solutions with industry partners’ objectives. The ideal candidate will be responsible for managing and expanding our client base, identifying new business opportunities, and overseeing the sales process for market research and in-office services. This role requires a strong understanding of market research methodologies, industry trends, and the ability to present and sell complex data-driven solutions to a variety of clients. The Industry Services Manager will collaborate closely with the Product and Transformation teams to ensure that solutions are effectively delivered and continuously improved.

 

Responsibilities

  • Industry Expertise:
    • Strong understanding of how large pharmaceutical companies operate
    • Serve as a subject matter expert on industry-related matters both internally and externally, providing thought leadership and guidance to clients
  • Analyze and stay up to date with industry regulations, standards, and best practices, ensuring compliance and industry leadership
  • Sales Strategy and Leadership:
    • Develop and execute sales strategies to achieve revenue targets for Industry Services
    • Identify and prospect new business opportunities through our current base of partners 
    • Build and maintain strong relationships with existing clients to ensure repeat business and customer loyalty
    • Present and pitch market research services to potential clients, showcasing the value and impact of data-driven insights
    • Lead the sales cycle from lead generation to contract negotiation and closure
  • Execution:
    • Work closely with the product team to ensure client specifications are met and deliverables are on time
    • Understand client needs and propose customized solutions in partnership with the product leads
    • Collaborate with the marketing team to develop sales materials and campaigns
  • Performance Tracking & Reporting:
    • Report regularly on the status of industry-specific services, highlighting achievements, challenges, and areas for improvement
  • Maintain accurate and up-to-date records of sales activities, client communications, and forecasts in Salesforce
  • Manage the budget for industry-specific services, ensuring cost-effective delivery without compromising on quality
  • Contribute to the development of pricing strategies and service packages tailored to the specific needs of the industry
  • Process Improvement & Innovation:
    • Foster a culture of continuous improvement, driving the innovation of industry services to better meet client needs and differentiate the company in the market

 

Required Qualifications and Skills 

  • Bachelor’s degree
  • 5+ years of experience in a marketing/sales role at a healthcare organization
  • Proven experience managing cross-functional teams and selling client-specific services and solutions
  • Strong project management skills, including the ability to manage multiple projects simultaneously and meet deadlines
  • Exceptional communication and interpersonal skills, with the ability to build relationships with clients and collaborate effectively with internal teams
  • Experience with CRM systems (Salesforce, etc.)
  • Proficient with Microsoft Word, PowerPoint, Excel and Outlook
  • Less than 20% travel

 

What We Offer 

  • A challenging and rewarding role in a forward-thinking company. 
  • Opportunities for professional development and growth. 
  • A collaborative and innovative team environment. 

 

Salary Commensurate with Experience plus Benefits

 

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