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Leasing and Renewals Manager

Remote (East Coast)

About Hazel Valley Homes

Hazel Valley Homes is redefining what it means to rent with care and trust. Our vision is simple yet powerful: Make renters proud of where they live through individualized care and attention. By empowering our team to make thoughtful, on-the-ground decisions for each unique home, we deliver exceptional service that meets the specific needs of our residents and communities.

We are a tight-knit, mission-driven team who value integrity, reliability, and local expertise, ensuring every decision is rooted in a deep understanding of the neighborhoods we serve. We hold ourselves to the highest standards of quality and strive to simplify the rental experience, allowing renters to focus on what matters most to them.

Hazel Valley Homes is growing fast, expanding beyond our St. Louis roots to bring our personalized approach to new markets. We’re looking for passionate individuals who want to be part of a dynamic, people-first company that prioritizes superior service and strong community connections.

Position Summary:

The Lease Renewals Manager is responsible for overseeing the lease renewal process across a portfolio of single-family rental (SFR) homes. This role ensures lease expirations are managed efficiently, rental rates align with market conditions, and tenant retention strategies are implemented to minimize vacancies. The ideal candidate has strong negotiation skills, a customer-focused mindset, and experience managing lease renewals in the SFR space.

Key Responsibilities:

Lease Renewals Management

  • Track lease expirations and proactively engage with tenants regarding renewal options.
  • Prepare and send renewal offers based on market data, property condition, and company objectives.
  • Negotiate lease terms, including rental increases, lease durations, and concessions.

Tenant Retention & Communication

  • Serve as the primary contact for tenants during the renewal process, addressing questions and concerns.
  • Work closely with property management teams to assess tenant satisfaction and retention strategies.
  • Implement customer service initiatives to improve the renewal experience and increase lease conversion rates.

Market Analysis & Pricing

  • Conduct regular market research to determine competitive rental pricing for lease renewals.
  • Collaborate with asset management teams to adjust renewal pricing strategies based on local trends and property performance.

Operational & Compliance Management

  • Maintain accurate lease renewal records in PropertyWare and Salesforce.
  • Ensure all lease amendments comply with fair housing laws, local rental regulations, and company policies.
  • Generate reports on renewal rates, rent growth, and retention trends to support business decisions.

Qualifications:

  • 2+ years of experience in lease renewals, property management, or leasing (SFR experience preferred).
  • Strong understanding of single-family rental market dynamics, including pricing trends and tenant expectations.
  • Excellent negotiation and customer service skills.
  • Proficiency in PropertyWare and Salesforce is preferred. 
  • Knowledge of landlord-tenant laws, lease agreements, and fair housing regulations.
  • Strong organizational skills with attention to detail and accuracy.

Benefits: 

  • Generous PTO to recharge and maintain a healthy work-life balance.
  • Paid maternity and paternity leave to support your growing family.
  • 401(k) program with matching to help you plan for a secure future.
  • Opportunities for professional growth and development in a fast-paced, innovative environment.
  • A supportive, mission-driven team that values collaboration and shared success.

Why Join Hazel Valley Homes?

At Hazel Valley Homes, employees are encouraged to make a real impact every day. You’ll be part of a team that values your unique contributions and trusts you to make decisions that benefit residents and communities. Joining Hazel Valley Homes means being part of a mission-driven organization that puts people first—both renters and team members alike.

Why Join Hazel Valley Homes?

At Hazel Valley Homes, employees are encouraged to make a real impact every day. You’ll be part of a team that values your unique contributions and trusts you to make decisions that benefit residents and communities. Joining Hazel Valley Homes means being part of a mission-driven organization that puts people first—both renters and team members alike.

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