Category Manager

About Harry’s 

Harry’s Inc. started in 2013 with a specific goal: disrupt the shaving industry by creating an innovative, everyday product at a fair price. Since then, Harry’s has expanded to Canada and Europe, developed relationships with retailers such as Target and Walmart, expanded our grooming brand into a personal care powerhouse, launched two new brands including Flamingo and Cat Person, and made our first brand acquisition with Lumē. 

The key to our success? Our amazing people. From chemists, mechanical engineers, CX associates, to creative directors, sourcing managers, and logistics specialists, the Harry’s team is composed of some of the most brilliant, diverse, and humble people you’ll ever meet. 

Our brands answer unmet consumer needs, but our company is a place of inclusion and innovation that attracts some of the brightest minds across industries, geographies, and backgrounds. Whether we have a team of 5 or 500, our core values and our startup mentality remain; we value continuous improvement and learning, teamwork and collaboration, creative problem solving, and open and direct dialogue and feedback.

*The Harry's Inc working model is in-office Tuesday, Wednesday, and Thursday*

About Retail within Harry’s 

Since launching online as a direct to consumer brand we have been blown away by the customer’s response. The brand’s success in the US led to an online UK launch in May 2017, followed by retail launches in the US, UK, EU and Canada to complement the direct to consumer offering.

We began our UK retail journey in April 2019 by partnering with the UK’s No1 Health and Beauty retailer, Boots as our official launch partner. Having transformed Boots’ category performance we used this platform to further expand within Health & Beauty and into Grocery as well, launching with Sainsbury’s at the end of 2019 pathing the way for further grocery expansion in 2021. We’ve since launched into all major UK retailers representing over 90% of the market.

Having blown past Wilkinson sword to become the no.2 brand in UK Shave, and expanding into multiple male grooming categories, we’ve cemented our credentials as a major male grooming brand and are quickly becoming a household name in the UK.

About the Role

As the owner of our World of data the Category Manager is the source of truth for shopper, category and market trends. They are responsible for identifying near and long term trends and making clear recommendations back to the business to realise our commercial ambitions in Int’l.

The role is highly cross functional working in lock-step with the Retail team acting as an ‘impartial’ category consultant externally with our retail partners to help align our strategies and realise our growth ambitions in Int’l. The role forms part of the “CIA” team that reports into the Head of Brand alongside the insights manager and the commercial analyst. 

**This is a hybrid-first role - candidates must be located in or around London and be able to commute to our office 3 days per week**

Here’s what you’ll accomplish: Internal / External: 50 / 50*

• Identify risks and opportunities at a macro and category level, informing Int’l pricing, product and promotional strategy accordingly to ensure commercial success of the omnichannel business.
• Be the go-to  for market,  category  and shopper data for all XF stakeholders across the Int'l team.
• Autonomously owns our world of market, category, retailer and shopper data making sure we continue to have appropriate visibility of shoppers and competitors to contextualise our performance and react to key trends.
• Category Leadership: tasked with keeping a seat at the table with retailers. Offering ‘impartial’ category recommendations and tailoring Int’l strategy to meet the needs of our retailers
• Provide the primary customer and internal analytics support for Harry’s UK Retail
• Manage weekly scorecards for internal tracking of the Harry’s UK Retail business
• Lead Quarterly International Performance Review for Retail as well as all external performance reviews & category planning
• S&OP governance - reviewing & signing off on proposed changes to forecast & NPI launches
• Key cross-functional partner for retail analytics. Trusted to give honest & action-led recommendations to ground all innovation in sound category logic
• Key partner for the innovation team, providing the consumer rationale to support our future NPI strategy. Category sizing, size of prize,

About the Team (C.I.A)

Category, Insights and Analytics (CIA) is an exciting and powerful new function centralised to optimise the full potential of data analytics and insights within the International team. The function will report through the Brand team to better share and flow through real-time consumer, category and competitor learnings in support of the omnichannel business. The team does not advise from afar, but rather will make a direct impact through hands-on user research and analytics as well as sophisticated modelling and forecasting.

We are a company that has the right to be the most innovative and disruptive within CPG. With this goal in mind, we want to field and convert the most impactful business questions & storytelling moments into effective and efficient internal decisions/actions and external influence.

This might describe you: 

Curious, nearly to a fault – your desire to get beyond surface level learning and uncover true insight is fueled by asking 2nd, 3rd and 4th order questions  Analytical and creative – you look for creative solutions and aren’t afraid to get scrappy when appropriate. You are focused on delivering against learning objectives and timelines and build research approaches to suit. You are equally comfortable executing research projects on your own or working with external partners   

• Skilled “storyteller” - interpret the data and tell a story with it.  Be an independent thinker with great communication skills. Functional expert who actively shares knowledge & expertise with both internal & external partners.

Unwaveringly objective – You represent the voice of the consumer in all situations, especially when learning is counter to initial hypotheses or prior learning   You are highly collaborative and able to quickly establish credibility within the team to impact decisions through both formal and informal influence    

• Extremely organised, dependable and self-motivated with the ability to excel in a hands-on, fast paced environment.
• Comfortable with analytical tools, market tracking data and an ability to manage complex data from multiple sources and synthesise into solid business reporting tools and analytic resources
• Highly analytical – expert in Excel, commercial modelling, scenario planning and able to build narratives on the ‘what’ and ‘why’
• Takes ownership and responsibility for the work and desires to be seen as an analytics leader not just report generator
• You are a learner - always seeking to improve yourself, your team, and the world around you
• You thrive on direct, honest, and supportive communication
• You are always thinking about how to help the teammates around you excel
• Sense of humour - we take our work seriously and ourselves un-seriously

Here's who you'll work with: 

• Key partners… National Account Managers, Retailers, Brand Team, Insights & Innovation, S&OP, Finance.

Harry’s is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

Harry’s is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, arrest/conviction record, sexual or reproductive health decisions, caregiver status, credit history immigration status, unemployment status, traits historically associated with race, including but not limited to hair texture and protective hairstyles or any other status protected under applicable federal, state and local laws. Harry’s commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.

We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

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