About Harry’s

Harry’s is a men’s grooming brand that was built out of respect for quality craftsmanship, simple design, modern convenience and for guys who know they shouldn’t have to overpay for a great shave. We are able to deliver exceptional value and experiences to our customers because we are vertically integrated. From grinding steel into fine razors blades at our factory in Germany to selling our products directly to customers on our website and select retailers, we own the entire process. Since launching in early 2013, we have been blown away by the customer response to our brand. Today, we have over 3 million customers and are growing fast. We’re now looking to bring amazing people, like you, together to redefine the way people interact with brands online and in stores across the country.

About the Role   

Harry’s is seeking a Business Analyst, Senior Associate to generate and deliver insights that will drive improvements, uncover new truths, and enable smart decision-making across our Direct to Consumer (DTC) organization. In this role you will be responsible for diving deep into business performance, customer value, budget forecasting, and reporting, and will work from a broad set of data sources, analytical tools and visualisation software. You will work closely with teams across the business, including Growth Marketing, Digital Product, Analytics, and Operations. You will also share your insights and recommendations with all levels of the business including our CEO. Your work will directly impact the decisions we make, and the performance of the business.

The role reports into the Director of Digital Product and sits within the Direct to Consumer team.

Role and Responsibilities

  • Help define how we measure and report out on DTC performance at the aggregate level and for channels within Growth Marketing and Digital Product. Regularly track the overall performance of the business and drive scenario planning to assist strategic planning.
  • Independently dig into our customer and transaction data and separate signal from noise. Explain trends articulately, and form recommendations for what to do.
  • Become the liaison between DTC and Financial / Operations Planning teams, working with them to forecast DTC business performance and explain variance vs. prior forecasts.
  • Organize, prepare presentations for, and run monthly business review meetings to communicate trends and recommendations with the executive team and CEO
  • Enable the Growth Marketing team to make strategic decisions by developing, automating, maintaining accurate business reports and data visualizations.
  • Analyze Acquisition, Email, and Digital Product tests, with ability to independently pull data, draw key insights, and communicate them through email or presentations
  • Forge a close relationship with Analytics team and become most knowledgeable member of DTC team when it comes to Harry’s data organization, and how best to answer one-off business intelligence questions
  • Identify analytics pain points, inefficiencies, and develop new tools and automated process to optimize and streamline

Background and Experience

  • Analytic background: 1-3 years’ experience in a field involving analyzing complex data synthesizing insights, e.g. in a start-up, consulting, business intelligence, or finance environment
  • Logical and deeply curious: An exceptionally logical approach, deep curiosity to understand data and its implications, and drive for accuracy and detail. You’re excited by the prospect of continuous learning and always seek out new opportunities to better your work
  • Implication-oriented: You’re hypothesis-driven and comfortable looking beyond the “what” to understand the “why” and determine the “so what”
  • Great communicator: Able to easily explain complex analyses and findings to stakeholders of all levels, individually and in larger groups. Excellent interpersonal and communication skills with both technical and non-technical individuals
  • Customer-centric: An overall understanding of the considerations which are integral to a good experience for online customers
  • Team player: You thrive in a fast moving start-up environment, are a strong team player and excited by the prospect of taking on all tasks no matter how big or small
  • An advanced Excel and Powerpoint user

Bonus points for the below (but not required):

  • Prior work experience with a data visualisation tools such as Looker or Tableau a bonus but not required
  • Knowledge of SQL a bonus but not required
  • Experience with Google Analytics, Heap, Optimizely a plus but not required

Harry’s is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.


Apply for this Job

* Required
File   X
File   X

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Harry's are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.