Our Strategy + Transformation teams work with law firms and corporate law departments to provide a wide range of management consulting services focused on optimizing business strategies and improving operational performance through people, process, and service delivery transformation. You will support specific client engagements on a project-by-project basis. You will help mentor associate-level individuals and provide guidance in supporting the completion of deliverables and commitments. You will embody core Harbor values by providing an excellent client experience, developing current and future client relationships through service delivery that exceeds client expectations.  

This is a full-time, hybrid position working from our Chicago office.  We are seeking an individual with a dynamic skill set who is willing and eager to jump into a variety of project types to help solve our clients’ strategy and operations business problems.   

Job Duties + Responsibilities: 

  • Coordinating with Project Leadership on all aspects of projects including collecting information, data analysis and research, creating reports and presentations, status updates, and leading client meetings  
  • Demonstrate knowledge of the legal industry/practice and business acumen to support the development of solutions and insights for clients as it relates to people, process, and service delivery transformation. This should ideally include projects related to in-house legal operations or law firm strategy and business services operations 
  • Independently structure, write, and present effectively, as well as generate organized and persuasive deliverables  
  • Work closely with team members and client personnel to review findings and help support implementation of recommendations  
  • Guide junior team members with client communication, project management/ execution and practice operations  
  • Support practice administration and planning through input on project pipeline tracking as well as resource planning 
  • Contribute to the ongoing growth of Harbor’s reputation for thought leadership and problem-solving and actively contribute to practice growth/evolution  

Qualifications: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

  • Bachelor's degree required, with preference given towards those with business or economics-oriented degrees  
  • 5-6 years of total work experience, preferrable in consulting or in a relevant industry with a client-facing role delivering projects 
  • Experience with in-house law department operations and/or law firm operations and strategy strongly preferred   
  • Proven track record of managing multiple engagements and clients simultaneously  
  • Exceptional analytical and problem-solving skills including experience conducting quantitative and qualitative data analysis  
  • Excellent communication and storytelling skills (written and spoken) demonstrating confidence, professionalism and sound judgement when interacting with clients and internal stakeholders  
  • Excels in a cooperative team environment 
  • Ability to create client deliverables with limited oversight from senior leadership  
  • Positive, enthusiastic attitude and entrepreneurial spirit with an eagerness to quickly learn and develop new subject matter expertise and business skills   
  • Strong organizational skills and an ability to prioritize tasks, maintaining exacting standards for work product with keen attention to detail  
  • Advanced computer skills (primarily Excel, Word, PowerPoint); familiarity with use of Outlook, Teams and SharePoint as collaboration tools  
  • Occasional travel may be required (domestic or international)  

About Us:

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.

Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law. 

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