Senior Consultant | Healthcare Communications | London

We are seeking a highly motivated and skilled Senior Consultant (Senior Account Manager) to join our Healthcare Communications team, joining a team of experts in product PR, patient advocacy, crisis management, disease awareness, corporate communications, and media relations. 

As our newest Senior Consultant (Senior Account Manager) you will advise Hanover’s clients on media and policy agendas; providing high-quality public relations services, team management and creative contributions towards new business activity including acquisition, development and pitching.  You will build effective working relationships with journalists, stakeholders, clients as, and other team members, and work closely with junior and senior colleagues, acting as the key driver of client accounts. 

You will have the opportunity to work across multiple exciting therapy areas including infectious disease, immunology, and oncology. Our clients range from top healthcare companies to promising startups, and your work will help improve the lives of patients and healthcare professionals in diverse disciplines.  

We are proud that our team has been recognised with awards such as the PRWeek, SABRE, and PharmaTimes awards. We were also shortlisted for an agency award at the Communiqué Awards.   

The role is London-based with a requirement to attend the central-London office three days a week.  

Primary responsibilities 

• Provide timely and relevant tactical advice to clients on developing and placing reactive and proactive news stories, commenting to drive coverage in priority media outlets 
• Identify reactive opportunities in the news agenda to secure coverage 
• Plan concepts for and oversee delivery of media events 
• Draft and review high quality media materials for client approval 
• Display exceptional selling-in ability for pitching stories to print and broadcast journalists, as well as digital channels 
• Provide reactive press office services, including drafting media statements for client approval and briefing media spokespeople 
• Identify and advise clients on the most effective way to approach and engage with key target journalists and other stakeholder groups 
• Attend and support meetings between clients and media or valuable stakeholders  
• Conduct stakeholder mapping exercises, evaluating mapping interviews and drafting interview reports making tactical recommendations 
• Deliver specifically assigned areas of new projects to agreed timescales, on budget and to a high quality  
• Be seen as the main proactive driver of agreed accounts/projects 
• Maintain regular client contact including attending and leading client calls/meetings 
• Contribute creatively towards new business pitches and lead brainstorms with the wider team 
• Identify prospective clients or new work streams from existing clients  

Personal management  

• Promote and demonstrate Hanover Values across the full range of the role 
• Contribute to opportunities for continuous improvement in all areas of role delivery and the wider team processes and practices  
• Contribute towards the recruitment process for interns, helping to identify and select high-quality candidates with a good cultural fit  
• Demonstrate an enthusiastic and proactive attitude to assessing requirements, completing tasks and delivering results for clients and for Hanover 

Financial management 

• Adhere to company budget setting and management processes 
• Thorough understanding of the Hanover financial and marketing systems  

What we offer:

In addition to a competitive salary, your core benefits package will include:

• An annual performance-related bonus plus additional bonus potential linked to recruitment, new business and long service
• 25 days’ annual leave (plus public holidays)
• Private healthcare insurance
• A company pension plan, including 5% employer contribution
• A one-off clothing allowance for Account Executives

You’ll also have access to a wide range of opportunities and initiatives, including:

• Flexible working policies, plus eligibility to apply for a sabbatical after 2 years’ service
• Summer Fridays finish (3pm) – early Friday finish the rest of the year (4pm)
• The Hanover Academy, which incorporates training, coaching, mentoring and reverse-mentoring opportunities to support personal development and career progression across all levels, with a generous training budget
• International secondments as well as the opportunity to collaborate with all offices across the AVENIR GLOBAL’s network
• A wellbeing programme, featuring (but not limited to) pre- and post-maternity leave coaching, a working parents’ group, subsidised gym membership, LiveSmart sessions on mindfulness, sleep, etc.
• Our Culture Club, with a robust social calendar all year round, Trailblazer of the Month award, Lunch & Learns, pub quizzes, monthly massages and an opportunity to win an Out of Office activity fund
• CSR activities, including cooking for the homeless and providing pro-bono support to charity organisations, such as CALM and Young Women’s Trust.

Hanover is an equal opportunities employer, committed to encouraging a balanced workforce within our company and the wider industry.

Please note, that the successful candidate must have permission to work in the UK by the start of their employment.