OVERVIEW:
As a brand, we shout about our mission to unite the conditioning community. To you and I, this is simply bringing together the Gymshark family – those that wear our products, support the brand, follow our Athletes or give us a ‘like’ on socials – basically all the people that have made us the success we are today.
WHAT YOU'LL BE DOING:
- Assist and encourage community members to interact with Gymshark through on or offline
- Coordinate the execution of Gymshark events, proactively managing queues in a fun and engaging way
- Contribute towards concepts for in-store activations, whilst being on the pulse of what’s happening in your hyperlocal market – community building whenever possible
- Be hands on with in-store content creation, spotting opportunity and collaborating with both team and customers
- Support and work alongside the store Pros, co-ordinating shifts and managing client bookings as needed
- Create opportunity for connection wherever that may be. Our community is ever evolving, so should we be
- Belonging means everything to us. Events will bring to life our values and hold diversity and inclusion at the heart
- Actively support the vision for creating the most ‘shareable’ store
Core Team Lead responsibilities:
- Responsible for supporting the overall day-to-day running and strategic execution of the store, while thinking about the ‘what next’ and being present to the now.
- Identify and share opportunities both within your pillar and for the wider Gymshark business.
- Delivering feedback and working alongside your co-collaborators globally.
- Support with the hiring, developing, and leading of a diverse and world class team that is as excited about Gymshark as we are.
- Support the management of your team, delivering training, creating learning opportunities and supporting everyone to be their best.
- Strive to achieve KPIs for your pillar, as demonstrated by the business, by motivating your team through passionate leadership and coaching.
- Be a role model for brand, customer experience, product knowledge and operational best practice and be able to train the wider team.
- Support Gymshark’s most important assets: our people, customers, and community. Ensure they and their environment are safe and sound at all times. Also have responsibility for physical assets such as building, stock and tech and ensure any losses are minimised and everything is running as it should.
- Support the store management with the execution of store driven projects as and when needed.
WHAT YOU'LL NEED:
- Experience in a Team Lead or equivalent role
- Experience of working in a fast-paced, high volume, agile environment
- Experience managing teams and are passionate about development
- Community building in a new market
- Comfortable working in a digital environment
- Highly effective communicator, written and verbal
- You are comfortable shifting gears and spinning multiple plates
- Must be able to take and give constructive feedback
WHO YOU ARE:
- Aligned to and inspired by our brand values
- A shared passion for our team, customer / community experiences and brand / product education
- You do everything to ensure community and customer satisfaction
- Your energy is infectious, you inspire those around you
- Future focused visionary with integrity
- A natural networker and connector
- You do all of this whilst having fun, and ensuring others around you are too
- You can commit to working where and when the retail teams need you. This could be in-store, on weekends or bank holidays
- To meet the relevant right to work requirements in the UK in place at the time of applying.
In order to comply with PCI-DSS standards (Payment Card Industry Data Security Standards) which governs how we handle, store and access payment data, this position is subject to satisfactory results from necessary pre-employment checks, including a basic DBS check. This will be conducted at offer stage and covers unspent convictions only. In all cases we’ll always speak to you first and no offers will be automatically withdrawn.
BELONGING AT GYMSHARK.
Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment please email talent@gymshark.com.
ABOUT US.
We’re here to unite the conditioning community. We believe that putting the sweat in today, prepares us for tomorrow. So, we give people the tools they need to reach further, go faster, be stronger. We celebrate those who show up – for themselves – to be their physical or mental best, whatever that means for them. It’s what we want for our community, and our team. A team that’s growing rapidly around the world. A collective of talented individuals working together to invent Gymshark’s future. Our plans are ambitious, and we’re looking for people who want to join us for the ride – our growth will be your growth.
THE PERKS.
At Gymshark we believe in the importance of investing in our employees through their physical, mental, and financial health along with being able to provide some fun and inclusive perks along the way.
🏖 33 days holidays (including Bank Holidays) + your birthday
💰 Employer pension contributions up to 7%
🏋️♀️ Contribution to a gym membership
🦈 50% Gymshark Discount
🥇 Financial, Physical and Mental Wellbeing Support
🤒 Paid time off when you’re physically and mentally unwell
🧸 Very Generous Family Leave package – we support you extending your family
💰 Bonus potential
