About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy

About the Role:

We're looking for a Head of Accounting Operations to join the Finance, BizOps & Strategy (FBOS) team at Gusto.This role will partner with the Corporate Controller to build a successful, forward-thinking, public company-level accounting function.

An ideal candidate is hands-on, dynamic, and automation-driven. You will assist in the oversight of accounting operations, GAAP compliance, management of key controllership initiatives, reporting and more. This role requires critical thinking, effective organizational and execution, excellent written and verbal communication skills, and a strong ability to build effective relationships across the company. This role interacts with all levels of management and third parties across financial and operational projects and initiatives. The ideal candidate is a licensed CPA with a mix of Big4 and industry experience and a focus on operations. The role will be key in moving processes from current state to best-in-class, as seen in more mature companies.

Here’s what you’ll do day-to-day:

  • Assist in oversight of monthly, quarterly, and year-end close operations
  • Ensure timely and accurate financial statements reporting
  • Advise and help implement key initiatives for continuous automation improvements in the accounting ecosystem
  • Create the roadmap for public readiness and be the go-to resource for internal and external stakeholders for educational and project management needs
  • Assist in implementing SOX controls and procedures, gearing towards being public company ready
  • Develop accounting operations' mid- and long-term strategy plans
  • Partner closely with the Finance senior leadership team, including Legal, FP&A, Procurement, People Team, Tax, and Treasury to ensure accounting aligns with finance and business objectives
  • Serve as the trusted advisor to senior management maintaining current knowledge of GAAP, relevant regulations and industry trends providing guidance, planning and direction related to all accounting matters
  • Own the accounting functional budget, ensuring proper investments generate the highest returns in efficiency and quality of operations

Here’s what we're looking for:

  • Has 12+ years of professional experience with a mix of public accounting and industry, CPA preferred
  • Extensive experience in the general ledger, monthly close process and financial reporting, procurement and payroll systems, and in-depth knowledge of US GAAP and SOX compliance
  • Has recent experience in a public company or leading an IPO or direct listing process
  • Has a strong knowledge of NetSuite and experience working with other systems, such as Workday, Coupa and Workiva
  • Technically savvy with systems and ability to improve processes and utilize technology to enhance productivity, reduce errors, and mitigate risks
  • Has a positive attitude and willingness to take on challenges in a fast-paced environment
  • Demonstrates having an automation-first mindset of scoping, recommending, and implementing new systems to enhance controls and improve processes
  • Has experience working directly with external auditors and building an efficient internal control environment
  • Develop excellent cross functional relationships to support effective operational efficiencies
  • Strong interpersonal skills and the ability to communicate effectively across a diverse range of departments and levels, including executive management
  • Ability to thrive in a fast-paced environment, proactively manage tasks and workloads while being flexible, able to adapt with short notice
  • Experience mentoring, coaching, and development to create high-performing teams
  • Is able to go into the New York City/San Francisco office two days per week
  • Is able to meet in person for their team's scheduled collaboration weeks, traveling if necessary to the hub where their team is based
  • Special projects and assignments as needed

Our cash compensation amount for this role is between $181,000 - $223,000/year in Denver, between $212,000 - $262,000/year for New York/San Francisco. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

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Our customers come from all walks of life and so do we. We hire people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it helps us to build better products, better serve our customers, and makes our company stronger. 

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