About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy. 

About the Role:

Gusto is seeking a Senior Engineering Leader to drive and execute the cross-functional strategy for our User-Facing Reporting and Analytics team. In this role, you will be responsible for managing user reporting, analytics, and providing users with the data they need in the format they require across the platform.

About the Team:

This team plays a critical role in ensuring the ease of use, efficiency and quality of data, reports rendered to meet customer needs. Their primary focus is on designing, implementing, and maintaining a robust reporting platform.

Here’s what you’ll do day-to-day:

  • Lead Gusto’s Reporting engineering team, including the recruitment, hiring, and empowerment of a world-class team
  • In this position, you will be responsible for building scalable user facing reports and dashboard platform while  maintaining our data infrastructure, ensuring data quality, integrity, and accuracy
  • You will work cross-functionally with engineering, product, design, and stakeholder teams to lead various initiatives to advance our data and reporting solutions
  • You will leverage our data to identify key insights and create operational efficiencies, as well as produce accurate and meaningful analysis to drive business decisions
  • Build, develop, and maintain data models, automated reports, and dashboards using BI/Dashboarding tools such as PowerBI, ServiceNow, Tableau, and Salesforce
  • Meet with stakeholders from business and engineering to understand OKR requirements and convert them into analytical solutions
  • Analyze datasets to discover meaningful patterns, trends, and relationships to improve operational and productivity across our organization
  • Refine, enhance, and automate processes and reports by managing tables/views and data pipelines
  • Responsible for driving the development of product and core platform in a fast paced, start-up environment
  • Providing technical leadership in defining the product and platform solutions
  • Understand customer pain points, devise solutions, and then iterate through prototyping and frequent, successful product launches.
  • Work cross functionally with design leadership and product management leadership to build and drive Gusto’s access and workflow product vision and strategy
  • Empowering a team of senior engineers, operating in architects capacity and also engineering people empowerers (managers, creating alignment, clarity, high morale, driving quick but informed decision making, and helping them get unblocked

Here’s what we're looking for:

  • 10+ years of software engineering experience
  • 5+ years of managing highly distributed engineering teams, and at least 2 years leading other engineering managers 
  • 6+ years of experience working with analytical tools and languages such as SQL,PowerBI/Tableau, Suplari, Coupa Analytics or Databricks
  • Experience with ELT data modeling and building analytical narratives using data visualizations
  • Experience with MLOps tooling such as KubeFlow, AWS Sagemaker, MLFlow, or other ML Ops tools
  • Experience in scaling engineering organizations with a focus on individual and team development
  • Ability to balance business needs, development for multiple product lines, and shipping high quality solutions
  • Experience in highly cross-functional environments for highly complex products preferred
  • Strong technical acumen with the ability to understand and debate tradeoffs and approaches to building scalable architecture and data models A high standard, systems-first approach, and strong point of view for the user experience informed by customer empathy, research, data, and customer support insights
  • Strong product opinions, including the ability to tell a story about where we’re going that is clear and inspiring, and work with teams to map dependencies, risks, and tradeoffs to increase velocity and make the vision real
  • Sharp skills as a builder — even as you’ve become a strategic leader, you are fundamentally a builder who can jump into problem solving with team members when they need the support

Our cash compensation amount for this role is targeted at $191,000-$237,000 in Denver, $208,000-$258,000 in most remote locations, and $225,000-$279,000 for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

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Our customers come from all walks of life and so do we. We hire people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it helps us to build better products, better serve our customers, and makes our company stronger. 

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