About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy. 

About the Role:

Gusto is looking for a Principal Software Engineer, Pricing and Billing to develop systems for our Commerce Platform. This platform oversees the merchandising of Gusto products, ensuring a single source of truth for all products, add-ons, bundles, promotions, and discounts, while also managing customer billing and invoicing. In this role, you will be crucial in designing, building, and optimizing the scalable and reliable infrastructure that underpins Gusto's merchandising ecosystem. The position demands deep technical expertise, creative problem-solving skills, and the ability to work collaboratively across teams to build systems that enhance the experience that impacts every Gusto customer.

Here’s what you’ll do day-to-day:

  • Develop the software platform that drives all merchandising aspects of Gusto.
  • Design solutions that balance complexity, performance, and maintainability.
  • Engage in research and experimentation to enhance system performance and efficiency.
  • Offer technical mentorship to junior engineers and participate in code reviews to uphold code quality standards.
  • Take ownership of projects, ensuring they meet high standards of quality and performance.
  • Collaborate on complex and ambiguous problems with teams from Engineering, Product Management, Design, Data Science, Growth, Customer Support, and other cross-functional areas.

Here’s what we're looking for:

  • Over 15 years of professional software development experience.
  • A knack for bringing clarity and simplicity to complex and ambiguous problems.
  • Proven experience in designing, building, and testing large-scale, resilient distributed systems and software platforms.
  • Experience as a technical lead, managing the work of multiple engineers and teams on multi-quarter projects.
  • Skilled in mentoring other engineers and enhancing engineering culture and practices.
  • Strong ability to communicate technical complexity and facilitate informed decision-making.
  • Willingness to collaborate across various functions.
  • Priority: Experience in Pricing and Billing domains.
  • Bonus: Aside from enterprise or scaled settings, experience working in early-stage environments with rapid iteration cycles.

Our cash compensation amount for this role is targeted at  $261,000-290,000/yr for San Francisco & New York. $222,000-247,000/yr in Denver & most remote locations, Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

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Our customers come from all walks of life and so do we. We hire people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it helps us to build better products, better serve our customers, and makes our company stronger. 

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