About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy

About the Team:

Gusto is at an meaningful inflection point in our scale. We are solving ever increasing and more complex jobs for our customers and we care deeply about doing it in a way that feels integrated and cohesive to customers. Great UX is one of our differentiators while also enabling teams to move quickly to design, ship and release features our customers need. To enable this, we’re making a meaningful investment in building a people platform with the right HR Apps such as Performance Management, Learning and Management System, Applicant Tracking system, so SMBs have the right tools to hire and retain great talent.

About the Role:

The Principal Product Manager, HR Apps will play a critical leadership role in the strategy and execution of this vision, playing a cross-organizational leadership role to inspire teams across Gusto to build on top of our platform.

Here’s what you’ll do day-to-day:

  • Share impact they’ve had to their peers and cross-functional stakeholders in specific, tangible, and non-jargony terms
  • Focus on client facing products though strong product-minded leaders in other crafts who fit the profile are also welcomed to apply
  • Excellent technical acumen with the ability to understand technical diagrams and discuss tradeoffs in approach with senior engineers
  • Strong opinions and high standards around the user experience — is particularly adept at thinking about systems, cohesiveness, and how to approach governance 
  • Has managed very senior people before and knows how to align them, when to give space, and when and how to coach and motivate
  • Undaunted by organizational complexity and relishes in change management and unsticking sticky situations
  • Energized by customer empathy and understanding, while being able to speak to how customer impact is driving the business forward
  • Thinks of themselves as a cross functional business leader first — is not tied to a particular craft swim lane
  • Able to move from high altitude brainstorming and architecture down into problem solving and unblocking teams in the weeds when it’s required
  • Executive presence and strong storytelling skills — can craft a simple vision for a complex system, inspire people to rally around it, and drive iterative but meaningful results

Here’s what we're looking for:

  • 8+ years of product management experience working on high growth digital experiences, with at least 4 of those years focused on customer facing products
  • Demonstrated experience scaling platform products end-to-end. 0-1experience is a bonus
  • Ideal candidates will have seen products through a period of growth, transition or change and will have proven methodologies and tangible examples for how they’ve driven adoption

Our cash compensation range for this role is $186,000 to $222,000 in Denver & most remote locations, and $219,000 to $261,000 in San Francisco & New York. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

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Our customers come from all walks of life and so do we. We hire people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it helps us to build better products, better serve our customers, and makes our company stronger. 

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