Developer Relations

at Gusto

San Francisco, Denver, New York City, or Remote.

We’re looking for a high performing Developer Relations professional to accelerate our roadmap through partnerships, growing our Ecosystem of available integrations, and building a great developer experience. 

About Gusto:

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 200,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy

About the Role:

The Developer Relations team exists to drive the Gusto technology ecosystem ensuring that we are building the right integrations for our customers. We are determined to deliver a best in class experience for Gusto’s integrated partners and their developers at every step of the development process. 

As a key function of the Partner Operations organization, the Developer Relations team will work cross-functionally to drive the development and launch of API integrations. You will be on the frontlines supporting our partner developers through their build process and representing their experience to internal cross-functional teams at Gusto, advocating for investment and technical changes on their behalf. 

In addition to driving the build process for third party developers, you will also play a key role in influencing the integrations the Gusto team initiates, leveraging your technical knowledge to ensure there is consistency in the way we build integrations and weaponizing your insights and experience to influence the API roadmap. 

Here’s what you’ll do day-to-day:

  • Triaginging inbound API access requests and qualifying potential integration partners based on Gusto’s strategic priorities, security parameters and technical API capabilities
  • Driving the technical strategy for third party integrations built by external developers by developing standards and ensuring partners’ integrations reach those standards 
  • Becoming a Subject Matter Expert (SME) on Gusto’s integrations, our developer portal and onboarding process and our API. You will be serving as an internal consultant to Gusto Engineering teams on first party integrations and best practices in utilizing Gusto’s API
  • Owning the end to end developer onboarding experience through process development and refinement to qualify, QA and launch net new integrations to Gusto’s customer base
  • Driving cross-functional projects impacting all users of our API, such as security processes improvements, API scope enforcement and monitoring of net new changes to our API impacting our developers 
  • Addressing technical inquiries from our developer partners on a day-to-day basis, partnering with Engineering to resolve issues as needed 
  • Representing the developer needs in working directly with Engineering and Product to prioritize impactful technical improvements and issues pertaining  to our integrations and/or our underlying infrastructure. 
  • Building scalable team processes to manage our growing suite of integration partners and expanding scope of the Ecosystem

Here’s what we're looking for:

  • 2+ years of relevant experience working with external developers and/or third party partners in API/SaaS technology roles 
  • 5+ years of total work experience
  • Minimum of intermediate proficiency in SQL and Excel required 
  • Familiarity with REST APIs, JSON required 
  • Experience in other languages such as Python, Ruby, HTML a plus, but not required 
  • Excellent communicator with the ability to effectively liaise and influence third party developers, with the ability to translate highly technical feedback into a prioritized list of improvements for our Engineering and Product teams. 
  • Strong project management skills. You’ll need to be able to organize and execute across multiple work streams spanning technical and non-technical teams
  • Passion for technical You should love working with API documentation, helping folks navigate technical problems and learning along the way. 
  • Growth mindset and comfort with ambiguity. This is a new team that will be building and adapting as we scale our Ecosystem of partners 

Our cash compensation amount for this role is targeted at $107,000 - $128,000/year in Denver and most other locations and $135,000 - $160,000/year in San Francisco and New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@gusto.com. 

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