About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 100,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.

Gusto processes billions of dollars in payroll every month for small businesses and their employees. Our clients trust us with a huge amount of personally identifiable information (PII) and protected health information (PHI), including SSNs, EINs, salaries, home addresses, and more. Our business is largely built on trust, as a result protecting our clients’ PII and PHI is one of the top considerations in anything we do at Gusto.

The IT Business Operations Lead will be responsible for managing all Gusto IT hardware and software assets. You will also work with our accounting and finance teams as well as the greater business to understand day-to-day operations and ensure Gusto IT is providing the right services for the company.  Vendor negotiations, reseller discussions, license compliance, and creating a proper asset management system for IT’s portfolio will be central to the role. 

Here’s what you’ll do day-to-day:

  • Lead Gusto IT business strategy and operations
  • Use industry best practices for managing IT assets
  • Develop a solution to manage Gusto’s supply chain, vendors, and contracts
  • Partner with the Finance and Accounting teams to manage IT’s budget for tech assets
  • Manage the procurement process
  • Help with forecasting IT’s business operations in a hybrid cloud environment
  • Create asset lifecycle policies

Here’s what we're looking for:

  • ITIL certification (for process management)
  • IAITAM certification(s) (for asset management)
  • 2+ years experience in IT Asset Management
  • Managing > $1M budgets across a large portfolio of vendors/contracts
  • Experience developing business operations processes from the ground up
  • Bachelor’s degree in business, accounting, or finance or equivalent experience

Our cash compensation amount for this role is targeted at $97K - $138K per year in Denver & most remote locations, and $121K - $160K per year for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@gusto.com. 

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Our customers come from all walks of life and so do we. We hire people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it helps us to build better products, better serve our customers, and makes our company stronger. 

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